IP-PBX

Contact Center vs Call Center: What is the Difference?

July 14, 2022

Contact Center vs Call Center: What is the Difference? Does your business require a contact center or a call center? Even though the terms "contact...

Why ERP System Is Important for Any Business

July 14, 2022

Why ERP System Is Important for Any Business Enterprise Resource Planning (ERP) is business management software that allows your organization to take advantage of a...

Why Ticket Management System Is Important?

July 12, 2022

Why Ticket Management System Is Important? Ticketing systems play a crucial role in helping businesses in all aspects. For instance, how to efficiently handle a...

12 Call Center Innovation Ideas for 2022

July 12, 2022

12 Call Center Innovation Ideas for 2022 Call centers have had a difficult couple of years. The world has radically transformed. The world is more...

How To Open A Call Center In India

July 10, 2022

How To Open A Call Center In India Call support and sales are still prominent options to provide support to the customers. According to a report...

Elevate Your Customer Experience And Boost Your Sale With Call Monitoring

July 9, 2022

Elevate Your Customer Experience And Boost Your Sale With Call Monitoring There are two different phases in any business; on the basis of those two...