Why Hosted Telephony and Call Center Solution?

Many businesses use telephony and call center solutions
on-premises to manage their inter-office calling, incoming/outgoing calls for existing clients, or new
clients to provide support or new prospects. Business should be continued whether you are in the office
or not.EasyGoIVR is cloud based service which gives you an easy access for real time call reporting and
monitoring of incoming calls and outgoing calls over a period along with graphical representation of
number of total calls connected and answered. An easy way to connect your customer from anywhere
decrease your hardware cost and boost your business with best IVR solution. Security is preference for
user as KYC is must to access the EasyGoIVR.

There are lots of challenges if you are not using any
solution

  • Low Productivity
  • Log Growth
  • Inefficient customer support
  • Unable to track team productivity
  • No Tracking of leads
  • No Quality Management
  • Business / Lead Loss
  • No Client History
  • No follow-up
  • Data Analytics

Benefits you get

  • 99.99% uptime
  • 0% infra cost
  • Work from anywhere
  • Pay as you go
  • Easy to expand
  • 24×7 Support
  • Call Log
  • 100% Call Recording
  • Follow-ups
  • Data Analytics

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