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SanCCS

Choose Efficient Auto Industry Operations with SanCCS Call Center Solutions

Best Call Center Software Solution

Want to organize your auto industry operations? Choose nothing less than the best – SanCCS, a specialized call center solution tailored to meet your auto industries unique needs.

SanCCS : Call Center Solutions for Auto Industries

Align Your Auto Industry Operations with SanCCS Call Center Solutions

Enhance efficiency and customer satisfaction in the automotive sector with SanCCS. Our specialized call center solutions are tailored to meet the unique needs of the auto industry, ensuring streamlined operations and superior service.

Multilevel IVR System

Easy Appointment Scheduling

Effortlessly manage service appointments and repair bookings with a streamlined scheduling system. Customers can easily book and modify appointments through various channels, reducing wait times and improving convenience.

Trusted Call Recording Software

Comprehensive Vehicle History Tracking

Access and maintain detailed records of each vehicle’s service history, repairs, and maintenance. This feature allows for personalized service and ensures that all necessary information is readily available to agents.

Realtime Analytics

Efficient Call Management

Enhance customer experience with optimized call routing and minimal wait times. SanCCS ensures quick and accurate connections to the appropriate department, improving overall service efficiency.

Automatic Dialing

Integrated Customer Feedback System

Collect and analyze customer feedback directly through the call center. Our system supports real-time tracking of feedback and grievances, enabling prompt responses and continuous service improvement.

Click to Call

Automated Service Reminders

Automatically send reminders for upcoming service appointments, recalls, or maintenance schedules. This proactive approach helps keep customers informed and engaged, reducing missed appointments.

Omni-Channel Support

Advanced Reporting and Analytics

Utilize comprehensive reports and analytics to track performance metrics, customer interactions, and service trends. Make data-driven decisions to enhance operations and customer satisfaction.

Transform Auto Industry Operations with SanCCS

Revolutionize Your Call Center with SanCCS Call Center Solutions for Auto Industries.

Real-Time Service Updates

Keep your customers informed with real-time service status updates, so they're always updated about what's going on regarding the repair process of their vehicle.

Live-Monitoring Contact Center Software
Live-Monitoring Contact Center Software

Real-Time Service Updates

Keep your customers informed with real-time service status updates, so they're always updated about what's going on regarding the repair process of their vehicle.

Report Scheduler - Call Center Software

Multi-Channel Communication

Provide support on a wide range of communication channels, from phones to e-mail or chat. All options are open to ensure that customers are able to contact through their favorite channel.

Customizable Call Scripts

Use customized call scripts in various scenarios, such as sales enquiries, service requests, and follow-ups. This kind of personalization will render the interactions relevant and effective.

Telecalling Software With Admin Software
Telecalling Software With Admin Software

Customizable Call Scripts

Use customized call scripts in various scenarios, such as sales enquiries, service requests, and follow-ups. This kind of personalization will render the interactions relevant and effective.

Call Center Software Mobile Application

Better Customer Segmentation

Segment customer bases on service history, type of vehicle, and preferences. This kind of segmentation will let through much more personalized and relevant service.

Integration with Existing CRM Systems

Get integrated with existing CRM systems to provide a better customer relationship management system. Get access to full customer profiles and history for improved service and follow-up.

Live-Monitoring Contact Center Software
Live-Monitoring Contact Center Software

Integration with Existing CRM Systems

Get integrated with existing CRM systems to provide a better customer relationship management system. Get access to full customer profiles and history for improved service and follow-up.

Report Scheduler - Call Center Software

Scalable Solutions

Scale your call center operations according to business needs. Whether you're expanding your team or ramping up or down for seasonal demand, SanCCS has got flexible solutions to support growth.

Trusted by More Than 1500+ Clients

Our Amazing Clients Are Saying

Gaurav Sood (DM-Information Technology)
Max-Healthcare

Max Healthcare has seen substantial improvements thanks to SAN Softwares. Recently, we needed urgent modifications to our TTS process, movement of gateways, database indexing, and new extension mappings for VPN users. SAN Softwares provided exceptional support during this critical period, ensuring all our needs were met swiftly and efficiently.

Jasdeep (Vice President)
gyfter

Thank you for your support in setting up work from home for us at Vouchagram in a fairly short period. Your readiness for support and problem-solving acumen are commendable and I look forward to it as we move along. Once again, many thanks for your support and availability.

Nitesh Verma (DY Manager-NOC)
para

I am grateful for the exceptional support provided by SAN Softwares. Your efficient customer service and meticulous attention to detail have been commendable in every project. Special thanks to Mr. Saurabh, Shashank, and Rashid for their invaluable assistance and dedication.

Harpreet Singh Malhotra (Sr. Vice President-Sales)
moneymantra

I would like to express my gratitude to the SAN Softwares team for their exceptional support during the challenging COVID-19 period. The SanCCS app revolutionized our sales process, enabling us to adapt to remote work and allowing our managers to efficiently drive and monitor business operations. Your dedication and innovation have made a significant impact on our success.

Sambit Panda (Deputy Manager)
cement

Our HDigiCube Mobile App and CRM portal went live today, thanks to the excellent work of the SAN Softwares team. The final product exceeded our expectations and received high praise from our management. This successful collaboration on our first project with SAN Softwares has us excited for future projects together.

Sharad Kumar (Director)
dcnet

I still remember When we approached you for VedaERP, and after testing it, we finally realised “ This is it”. It’s the best and only solution for any National/Regional Distributor: Veda ERP from SAN Softwares. My team is now much more efficient than before. Thanks to SAN Softwares Team.

Vivek Ramakrishnan (Director)
tect

We witnessed a new level of confidence and reliability right from the first call centre software demonstration we had from SAN (nearly two years ago) and continuing throughout the solution's deployment. We are grateful for a supportive partner like you. The determination and dedication of Team members like Roushan have contributed significantly to the successful completion of numerous projects.

Samarth Jain (VP Technologies)
silarias

We planned to scale up our business processes as well as enhance our service delivery standards. However, the cost factor and the rigidity of the solution toward process changes did not favor us. We evaluated SAN on the same platform and found it a perfect fit for our critical processes. The solution was a quality technology product packaged at a reasonable cost.

Why Choose Us?

While offering Call Center Software we intensely care about the people we work with and the products we create.

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Why Choose Us?

We intensely care about the people we work with and the products we create.

Great Place to Work & ISO Certified Company

Frequently Asked Questions

FAQ Icon

Customer service is improved by SanCCS through providing an appointment scheduling facility, service record of a vehicle, and efficient call management. The feedback system built into it and real-time updates add to a great customer experience.

SanCCS provides smooth appointment scheduling, automated reminders, and real-time service updates. All of these features efficiently manage the service appointment and keep the customer updated throughout the process.

As an integrated feedback system, feedback and grievances are tracked and managed in real time. This aids in responding to them promptly and resolving such issues effectively to have continuous service improvements.

Yes, SanCCS is able to integrate with any CRM system, which will further help in the relationship management part with your customers. It also grants access to customer profiles with their service history for follow-up services.