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SanMeet- All-in-one Video Contact Center Solution

Now you can solve customer problems face-to-face, anywhere!

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Video Contact Center Solution

Benefits of Video Calling Solution

Everything You Need in a Video Meeting

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Seamless Integration

We integrate seamlessly with your existing systems and workflows, streamlining processes and enhancing efficiency with ease.

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Security & Privacy

Video Calling Solution keeps your conversations safe with OTP verification and field masking.

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Scalability

Doesn’t matter if you’re a small business or a large enterprise, we can scale to meet your needs.

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Ease of Use

It is a simple, user-friendly interface with all the tools you need to connect instantly.

How SanMeet - Video Calling Solution Enhances Your Business Efficiency?

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Cloud-Based Solution

SanMeet is a secure cloud-based video calling solution that helps businesses launch their contact center quickly, without on-premises hardware or servers.

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API Integration with 3rd Party

You can easily integrate the SanMeet API with your existing CRM systems.

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Multiple Backgrounds

Agents can use multiple customised background options on their side to match company branding. It creates a more professional video calling experience.

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Agent Productivity Report

A single dashboard gives you a clear view of agent productivity, including break time, idle time, and the total time spent in video calls.

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Calendar Management

Agents can view their calendar to check booked and available time slots in real time.

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Instant Meetings

Customers can initiate an instant video consultation from your website and connect with an available representative in seconds.

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Scheduling

Your team or customer can easily book, schedule, reschedule, or cancel a video consultation from the booking dashboard.

Cloud-Based Solution API Integration with 3rd Party Multiple Backgrounds Agent Productivity Report Calendar Management Instant Meetings Scheduling

What Are The Features Of Video Calling Software (SanMeet)

Elevate your connection: Discover new possibilities with our dynamic Video Call Center Solution. Here are the features that will benefit your business for a seamless and secure connection with customers:

Key Use Cases: Video Calling For Customer Service

KYC Verification

Video Calling Solution For KYC Verification

The KYC verification process is that simple! Our video-calling solution facilitates seamless identity verification, minimizing fraud and compliance risks. It also enables real-time document validation and customer authentication, eliminating the need for physical meetings. Our video KYC solution can streamline your onboarding process while ensuring regulatory compliance.

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Video Calling Software For NRI Assistance

Video Calling Software For NRI Assistance

Now, you can easily assist your NRI clients from anywhere without the hassle of physically calling them for legal consultations, insurance, banking processes, document verification, etc. You can do this through real-time face-to-face video calling with our video calling solution.

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Video Calling Solution as Framer’s Helpline

Video Calling Solution as Framer’s Helpline

Farmers don’t have to wait for help to come for farming needs! You can provide real-time expert advice face-to-face on health, pest control, soil testing, and weather updates. It also helps with equipment troubleshooting, government scheme guidance, market price insights, and remote training for better productivity.

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Video Calling Solution for Customer Support-Co-Browsing & Screen Sharing

Video Calling Solution for Customer Support-Co-Browsing & Screen Sharing

Video calling for customer support enhances real-time issue resolution through real-time interaction. Co-browsing allows agents to navigate particular web pages with customers. Screen sharing helps troubleshoot technical issues efficiently. Use Cases: IT support, banking, e-commerce, telemedicine, insurance claims, and remote onboarding.

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Why Choose Our Video Contact Center Solution (SanMeet)?

We have been building trust, and we feel that business interaction should be relevant, secure, and efficient for both the business and its customers. SanMeet- Video Contact Center Solution supports businesses with secure, high-quality video calling. We considered key reasons for implementing this:

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Enterprise-Grade Security

OTP verification, end-to-end encryption, restricted document sharing, and waiting room functionality ensure that only authorized users can access sensitive meetings.

Scalable for Any Business Size

Scalable for Any Business Size

We provide Video Calling Solution for startups to enterprises, with interactive dashboards, advanced calendars, and agent productivity reporting.

Seamless CRM & API Integration Icon

Seamless CRM & API Integration

Embed video calling directly into your existing systems without third-party apps; recordings auto-save to your cloud/FTP.

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Browser-Based, No Installation

Works on all browsers (laptop & mobile); customers join instantly via link, no app download needed.

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Rich Engagement Features

Co-browsing, screen sharing, virtual KYC, scheduled/on-demand meetings, and detailed analytics for better customer interaction.

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Don’t need to download anything! You are just a click away from our Team.

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Frequently Asked Questions

Video Contact Center Platform is designed to help businesses connect with customers through secure video interaction. It has support tools and smart scheduling features that enable smoother communication between the agent and the customer. It combines communication, verification, recording, and calendar management in one system to improve the entire customer experience.
Yes, our video calling platform is safe and secure, as we prioritize your privacy and confidentiality. To ensure that only you can join the call using the provided link, we have implemented One-Time Password (OTP) verification before each call.
Agent & customer can easily book a video call from the available time slots with using the scheduling feature. With calendar management, your team or customers can easily manage bookings, reschedule meetings, or cancel them whenever required. SanMeet, a Video Calling Solution, also supports both on-demand meetings and scheduled meetings for greater flexibility.
Record 100% of your video calling sessions for quality assurance, compliance, and future reference. Recordings can be securely synced via FTP, AWS, API, or S3 Bucket. Your team can easily access video playback, call logs, and meeting snapshots whenever needed.
Screen sharing involves sharing your entire live display with your client, or vice versa, allowing them to view everything on your screen.
In contrast, co-browsing enables you to share only a specific screen or a particular section of a webpage, providing work access over the content being shared.
Yes, you can share not just standard documents but also restricted ones, ensuring that only you and your client have access to view them. This adds an extra layer of control and confidentiality to your collaboration.
SanMeet video calls run for the assigned meeting time. If the discussion needs more time, the agent or customer can request an extension, and the meeting may be continued based on availability.
Your video can be stored on our servers for one month. If you need to keep it for a longer period, you can transfer and maintain the data on your own servers after that.

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SAN Softwares

SAN Softwares is a company dedicated to providing complete software solutions to Corporate and end-user customers.

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