SAN Softwares
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SanCCS

Best Call Center Software in India

Best Call Center Software Solution

Choose the Best Call Center Software in India For Satisfied Customers

SanCCS – Best Call Center Software in India

Get top features with the best Dialer Software for Call Center in India. This Call Center Software in India will help your company work better and be more modern.

Multilevel IVR System

Multiple Dialing Mode

Pick from advanced, guess ahead, by hand, and look first modes.

Trusted Call Recording Software

Quality Tools

Watch work live, see how well each team member is doing, color-tag actions, hand out tasks, rate staff, and pick cases for review.

Realtime Analytics

Live Data

Lots of updates on how well things are going, who's in or out, call details, and more.

Automatic Dialing

Smart Call Sharing

Sends calls to the right person based on who's free and their skills.

Click to Call

Easy Call Button

Add a button for easy phone calls on your website and CRM. Many Ways to Connect

Omni-Channel Support

Mix with Other CRMs

Works with more than 20 other CRMs, like Zoho, Leadsquared, Sugar CRM, Zendesk, Freshdesk, Microsoft Dynamics 365, and more.

Call Forward

Missed Call Auto Call-Back

The call-making program for call centers in India brings back missed calls, making it easier to connect.

Omni-Channel Support

Omni-channel Integration

Works with WhatsApp, Viber, social media, email, Facebook, SMS, and video chats.

SanCCS - Dialer Software for Call Center in India

Live-Monitoring Contact Center Software

Live-Monitoring (Check the LIVE Status of Agents)

Watch Live in Contact Center Programs: See how agents are doing right now with our online contact center tools. They offer better views through live call checks and voice checks. Our web-based call center services in India boost how you help customers.

Telecall Software with Manager Tools

This telecalling program shows how well the call center is doing and helps bosses and teams watch and get better at their work. A cloud-based call center tool like this aims to make customers happier.

Telecalling Software With Admin Software
Telecalling Software With Admin Software

Telecall Software with Manager Tools

This telecalling program shows how well the call center is doing and helps bosses and teams watch and get better at their work. A cloud-based call center tool like this aims to make customers happier.

Call Center Software Mobile Application

Call Center Software Mobile Application

Work from anywhere with mobile agent app allowing agents to log in set availability and receive customer calls with all call center features via mobile. This is the best Call Center Dialer System in India.

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Omnichannel Support

SanCCS Calling Software for Call Center in India allows handling interactions with customers across multiple channels. Like Facebook, Viber, WhatsApp and Twitter seamlessly. Handle chat—email SMS web phone. Video calling is easy with this calling software for call centers in India.

Omni-Channel Support with Calling Software
Omni-Channel Support with Calling Software

Omnichannel Support

SanCCS Calling Software for Call Center in India allows handling interactions with customers across multiple channels. Like Facebook, Viber, WhatsApp and Twitter seamlessly. Handle chat—email SMS web phone. Video calling is easy with this calling software for call centers in India.

Third-Party CRM Integration

Third-Party CRM Integration

Maximize insights and productivity. Integrate third-party CRMs with SanCCS Contact Center Software in India. Integrate with Zoho CRM Salesforce, No Paper Forms Leadsquared. Pipedrive Kapture Zendesk Freshdesk, Hubspot Microsoft Dynamics 365 SugarCRM Vtiger and more.

Quality Module

Monitor agent progress. Design questionnaires, add parameters conduct quality assessments with call recording. Create quality DQR reports and dashboards. Agents can accept or decline feedback from QA.

Call Center Software Quality Module
Call Center Software Quality Module

Quality Module

Monitor agent progress. Design questionnaires, add parameters conduct quality assessments with call recording. Create quality DQR reports and dashboards. Agents can accept or decline feedback from QA.

Trusted by More Than 1500+ Clients

Our Amazing Clients Are Saying

Gaurav Sood (DM-Information Technology)
Max-Hospital

MAX users login thru VPN. In last 3-4 days we did the activities as per the client needs for TTS process, Movement of Gateways, Database indexing, New Extension mappings with user IDs for VPN users. Thank you for giving all required support during this emergency timings.

Jasdeep (Vice President)
gyfter

Thank you for your support in setting up work from home for us at Vouchagram in a fairly short period. Your readiness for support and problem-solving acumen is commendable and I look forward to it as we move along. Once again, many thanks for your support and availability.

Nitesh Verma (DY Manager-NOC)
para

I am writing to appreciate and thank you for the quality of support you have provided to us. We sincerely appreciate your efficient customer service, and the level of detail and accountability you have demonstrated on each project. Would like to especially thanks to Mr Saurabh, Shashank and Rashid for their valuable support throughout.

Harpreet Singh Malhotra (Sr. Vice President-Sales)
moneymantra.png

I want to thank you in particular & the entire team at SAN Softwares, who came in handy in the tough times of COVID-19 to help us redefine our sales process via the SanCCS app. It helped us cope with the home culture & get our managers to drive & track the business proactively.

Sambit Panda (Deputy Manager)
cement

We are pleased to inform you that today we went live with our HDigiCube Mobile App and CRM portal. The SAN team has done a good job which was reflected in the final product and was appreciated by our management as a 1st project with SAN Softwares. We are looking forward to more projects in association with SAN Softwares.

Sharad Kumar (Director)
dcent

I still remember When we approached you for VedaERP, and after testing it, we finally realised “ This is it”. It’s the best and only solution for any National/Regional Distributor: Veda ERP from SAN Softwares. My team is now much more efficient than before. Thanks to SAN Softwares Team.

Vivek Ramakrishnan (Director)
tect

We witnessed a new level of confidence and reliability right from the first call centre software demonstration we had from SAN (nearly two years ago) and continuing throughout the solution's deployment. We are grateful for a supportive partner like you. The determination and dedication of Team members like Roushan have contributed significantly to the successful completion of numerous projects.

Samarth Jain (VP Technologies)
silarias

We planned to scale up our business processes as well as enhance our service delivery standards. But the cost factor and the rigidity of the solution towards process changes were not favoring us. We evaluated SAN on the same platform and found it a perfect fit for our critical processes. The solution was a quality technology product packaged at a reasonable cost.

Why Choose Us?

While offering Call Center Software we intensely care about the people we work with and the products we create.

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Why Choose Us?

We intensely care about the people we work with and the products we create.

Great Place to Work & ISO Certified Company

Frequently Asked Questions

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SAN offers a comprehensive Call Center Solution in India designed to enhance call center operations with advanced features and seamless integrations.

Benefits include improved efficiency. Real-time analytics. Omnichannel support and seamless CRM integrations.

Call routing in SAN's Call Center Software in India is based on agent availability. Skills and various other parameters for optimized distribution.

Yes, SAN's Calling Software integrates with over 20 third-party CRMs. Enhances productivity and insights.

IVR (Interactive Voice Response) in our Dialer Software for Call Centers in India allows automated interaction with callers. Improving efficiency and customer experience.

It offers live monitoring. Productivity dashboards and quality modules to track and improve agent performance.

Yes. Our Call Center Solutions in India can be tailored to meet the specific requirements of different businesses.

Our software supports omnichannel communication and allows seamless interaction across various platforms. These include social media email, SMS and more.

We implement stringent security protocols to ensure the protection of sensitive customer data. This is a key feature of our Call Center Software in India.

Our Call Management Software in India is highly scalable. It is capable of growing with your business needs.