SanTMS

SanCall Assist

Call Center Work From Home Solution

Call Center Work From Home Solution

SanCall Assist - Call Management Software To Enhance Customer Experience

SanCall Assist - Call Management Software To Enhance Customer Experience

Boost your call center with SanCall Assist, a leading provider of cloud-based solutions. Streamline communication, boost productivity, and deliver exceptional service. Trust SanCall Assist for success.

SanCall Assist Your Call Center Software Features

Multilevel IVR System

Cloud-Based Call Center Solutions

Experience the flexibility and reliability of cloud-based call center solutions with SanCall Assist. Say goodbye to the limitations of traditional setups and embrace the scalability and accessibility of the cloud.

Remote Extension

Remote Work Readiness

Ensure business continuity and empower your remote workforce with SanCall Assist’s remote work-ready features. Seamlessly manage your agents from anywhere, anytime, and keep your operations running smoothly even during unprecedented times.

Live Monitoring

Real-Time Monitoring

Stay informed and in control with SanCall Assist’s real-time monitoring capabilities. Monitor agent performance, track call metrics, and make data-driven decisions on the fly to optimize your call center operations and enhance customer satisfaction.

Hire Charges

Cost-Effective Setup

Say goodbye to hefty upfront costs and complex installations with SanCall Assist’s cost-effective setup. Enjoy the benefits of a fully functional call center solution without breaking the bank, thanks to our affordable pricing plans and hassle-free implementation process.

Click to Call

Comprehensive Support

Get peace of mind with SanCall Assist’s comprehensive support services. From onboarding to ongoing assistance, our dedicated support team is here to ensure that you get the most out of your SanCall Assist experience. Whether you have questions, concerns, or need technical assistance, we’ve got you covered.

Escalation Matrix

Scalable Solutions

Grow your call center operations effortlessly with SanCall Assist’s scalable solutions. Whether you’re a small startup or a large enterprise, our platform can adapt to your evolving needs and accommodate your growing workforce with ease.

Project Management

Enhanced Efficiency

Boost productivity and streamline your workflows with SanCall Assist’s advanced features and intuitive interfaces. From call routing to automated workflows, our platform is designed to optimize efficiency and help you deliver exceptional service to your customers.

Fast Setup

Seamless Integration

Integrate SanCall Assist seamlessly into your existing systems and workflows for a truly unified communication experience. Whether you’re using CRM software or third-party applications, our platform can easily integrate with your preferred tools to enhance collaboration and streamline operations.

SanCall Assist A Call Center CRM The Future of Customer Engagement

Live Monitoring Dashboard - Call Center Software

Customer-Centric Approach

At SanCall Assist, we prioritize the customer experience above all else. From personalized interactions to proactive support, we're dedicated to helping you build long-lasting relationships with your customers.

Innovation at its Core

Stay ahead of the curve with SanCall Assist's innovative features and cutting-edge technology. We're committed to continuous improvement and strive to bring you the latest advancements in call center solutions to keep your business at the forefront of the industry.

Admin Dashboard
Admin Dashboard

Innovation at its Core

Stay ahead of the curve with SanCall Assist's innovative features and cutting-edge technology. We're committed to continuous improvement and strive to bring you the latest advancements in call center solutions to keep your business at the forefront of the industry.

Call Center Software Mobile Application

Customization Options

Your business is unique, and your call center solution should reflect that. With SanCall Assist, you have the freedom to customize and tailor your platform to meet your specific needs and preferences, ensuring a solution that's perfectly suited to your business requirements.

Data-Driven Insights

Unlock valuable insights and drive informed decision-making with SanCall Assist's robust analytics and reporting tools. From call performance metrics to customer behavior analysis, our platform provides you with the actionable data you need to optimize your operations and drive business growth.

Omni-Channel Support
Omni-Channel Support

Data-Driven Insights

Unlock valuable insights and drive informed decision-making with SanCall Assist's robust analytics and reporting tools. From call performance metrics to customer behavior analysis, our platform provides you with the actionable data you need to optimize your operations and drive business growth.

work-from-home-solution

Work From Anywhere with a Mobile Agent App

Help you log in as a call center agent, set yourself available, and receive customer calls with all the call center features via their mobile phone line.

Trusted by More Than 1500+ Clients

Our Amazing Clients Are Saying

Gaurav Sood (DM-Information Technology)

MAX users login thru VPN. In last 3-4 days we did the activities as per the client needs for TTS process, Movement of Gateways, Database indexing, New Extension mappings with user IDs for VPN users. Thank you for giving all required support during this emergency timings.

Jasdeep (Vice President)

Thank you for your support in setting up work from home for us at Vouchagram in a fairly short period. Your readiness for support and problem-solving acumen is commendable and I look forward to it as we move along. Once again, many thanks for your support and availability.

Nitesh Verma (DY Manager-NOC)

I am writing to appreciate and thank you for the quality of support you have provided to us. We sincerely appreciate your efficient customer service, and the level of detail and accountability you have demonstrated on each project. Would like to especially thanks to Mr Saurabh, Shashank and Rashid for their valuable support throughout.

Harpreet Singh Malhotra (Sr. Vice President-Sales)

I want to thank you in particular & the entire team at SAN Softwares, who came in handy in the tough times of COVID-19 to help us redefine our sales process via the SanCCS app. It helped us cope with the home culture & get our managers to drive & track the business proactively.

Sambit Panda (Deputy Manager)

We are pleased to inform you that today we went live with our HDigiCube Mobile App and CRM portal. The SAN team have done a good job which was reflected in the final product and was appreciated by our management as a 1st project with SAN Softwares. We are looking forward to more projects in association with SAN Softwares.

Sharad Kumar (Director)

I still remember When we approached you for VedaERP, and after testing it, we finally realised “ This is it”. It’s the best and only solution for any National/Regional Distributor: Veda ERP from SAN Softwares. My team is now much more efficient than before. Thanks to SAN Softwares Team.

Vivek Ramakrishnan (Director)

We witnessed a new level of confidence and reliability right from the first call centre software demonstration we had from SAN (nearly two years ago) and continuing throughout the solution's deployment. We are grateful for a supportive partner like you. The determination and dedication of Team members like Roushan have contributed significantly to the successful completion of numerous projects.

Samarth Jain (VP Technologies)

We planned to scale up our business processes as well as enhance our service delivery standards. But the cost factor and the rigidity of the solution towards process changes were not favoring us. We evaluated SAN on the same platform and found it a perfect fit for our critical processes. The solution was a quality technology product packaged at a reasonable cost.

Why Choose Us ?

We intensely care about the people we work with and the products we create.

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Why Choose Us ?

We intensely care about the people we work with and the products we create.

Great Place to Work & ISO Certified Company

Frequently Asked Questions

Frequently Asked Questions
SanCall Assist is a cloud-based call center software solution designed to empower businesses with seamless communication, efficient call management, and remote work capabilities.
SanCall Assist enables remote work by providing agents with mobile dialer software that can be easily accessed from anywhere with an internet connection. This allows agents to work from home or any remote location while maintaining productivity and connectivity.
SanCall Assist offers centralized recording with CDR reports, call center solutions through mobile apps, user-friendly GUI, unlimited user licenses, call transfer and blacklist capabilities, remote login, number masking, IMEI authentication, automated attendant, caller ID, call conference, live monitoring, and music on hold, among others.
SanCall Assist promotes business continuity by offering cloud-based solutions that allow agents, supervisors, and administrators to access the call center from anywhere with an internet connection. This ensures that operations can continue uninterrupted, even during unforeseen circumstances such as natural disasters or pandemics.
Yes, SanCall Assist is ideal for small businesses as it offers cost-effective solutions with reduced upfront and operational costs, fast setup, and scalability options. Small businesses can benefit from its advanced features without the need for a large initial investment.
SanCall Assist prioritizes data security by implementing measures such as IMEI authentication, number masking, and centralized recording with CDR reports. Additionally, the platform complies with industry-standard security protocols to safeguard sensitive information.
Yes, SanCall Assist offers seamless integration with CRM software, third-party applications, and other business systems to ensure a unified communication experience. This allows businesses to streamline workflows and enhance collaboration across various platforms.
Getting started with SanCall Assist is easy. Simply contact SAN Softwares for a free consultation or demo to learn more about how SanCall Assist can benefit your business. Our team will guide you through the setup process and provide ongoing support to ensure a smooth transition.