The most advanced call center solutions in the industry.
SanCCS Hosted solution works with Zero Hardware Requirement.
Cloud based service which give you real time seamless call reporting.
CRM to manage Leads, Status, College fee Structures, Invoice.
Cloud based ERP solution to track all streamline accounting process.
SanTMS allows you to manage your customer tickets.
Manages all routine transport transactions.
Automates and streamline order processing for businesses.
To connect multi-branches office over internet to voice call.
WhatsApp Chat Monitoring Software
Ultimate IVR broadcasting software system
AI enabled IVR Bot system
The most advanced call center solutions in the industry.
SanCCS Hosted solution works with Zero Hardware Requirement.
Cloud bases service which give you real time seamless call reporting.
CRM to manage Leads, Status, College fee Structures, Invoice.
Cloud based ERP solution to track all steamline accounting process.
SanTMS allows you to manage your customer tickets.
Manages all routine transport transactions.
Automates and steamlines order processing for businesses.
To connect multi-branches office over internet to voice call.
Optimize your billing with ERP software.
Ultimate IVR broadcasting software system
AI enabled IVR Bot system
The most advanced call center solutions in the industry.
SanCCS Hosted solution works with Zero Hardware Requirement.
Cloud based service which give you real time seamless call reporting.
CRM to manage Leads, Status, College fee Structures, Invoice.
Cloud based ERP solution to track all streamline accounting process.
SanTMS allows you to manage your customer tickets.
Manages all routine transport transactions.
Automates and streamline order processing for businesses.
To connect multi-branches office over internet to voice call.
WhatsApp Chat Monitoring Software
Ultimate IVR broadcasting software system
AI enabled IVR Bot system
The most advanced call center solutions in the industry.
SanCCS Hosted solution works with Zero Hardware Requirement.
Cloud bases service which give you real time seamless call reporting.
CRM to manage Leads, Status, College fee Structures, Invoice.
Cloud based ERP solution to track all steamline accounting process.
SanTMS allows you to manage your customer tickets.
Manages all routine transport transactions.
Automates and steamlines order processing for businesses.
To connect multi-branches office over internet to voice call.
Optimize your billing with ERP software.
Ultimate IVR broadcasting software system
AI enabled IVR Bot system
Streamline your call center to maximize productivity and customer satisfaction with Best Call Center Software.
Unlock exceptional features with the best Call Center Software. A Calling Software for a Call Center can make your business efficient yet advanced.
Get multiple dialing modes including progressive, predicative, manual, and preview.
Live Monitoring, Agent productivity dashboard, Dynamic disposition with color coding, case assignment tool, Agent score, and audit sampling.
Various reports based on performance, attendance, call logs, and Analytical reporting.
Allocation of calls based on the availability of agent, category of agent, the skill of the agent, and many other parameters.
Integration calling option with the click-to-call button on the website and internal CRM.
Integration with WhatsApp, Viber, Social Media, E-mail, Facebook, SMS, and video calling.
Integration with more than 20 third-party CRMs including Zoho, Leadsquared, Sugar CRM, Zendesk, Freshdesk, Microsoft Dynamics 365, etc.
The Dialer for Call Center softwares offers an exceptional feature of automated call back if an agent missed the call. Such a Predictive Dialing Software is the greatest asset to increase your reach.
SanCCS Cloud Call Center Solutions allows you to handle interactions with customers from multiple channels like Facebook, Viber, WhatsApp, and Twitter in a way that allows customers to switch back and forth between multiple channels seamlessly. Also, with this Calling Software for Call Center you can handle chat, email, SMS, web phone, and video calling easily.
Our Hosted Contact Center Solutions offer better knowledge of how your agents are executing via call monitoring with speech analytics. Cloud Call Center Solutions are here to level up your customer care experience.
Our Hosted Contact Center Solutions offer better knowledge of how your agents are executing via call monitoring with speech analytics. Cloud Call Center Solutions are here to level up your customer care experience.
This telecalling Software displays call center metrics and KPIs to let managers and teams monitor and improve performance. A Cloud Call Center Solution like this is built to enhance your customer satisfaction.
This telecalling Software displays call center metrics and KPIs to let managers and teams monitor and improve performance. A Cloud Call Center Solution like this is built to enhance your customer satisfaction.
SanCCS a Calling Software for Call Center allows you to integrate your third-party CRMs with the Contact Center Software. This can be integrated with Zoho CRM, Sales Force, No Paper Forms, Leadsquared, Pipedrive, Kapture, Zendesk, Freshdesk, Hubspot, Microsoft Dynamics 365, SugarCRM, Vtiger etc.
Admin at Call Center Software can monitor the progress of agents, design fatal & non-fatal questioners, add parameters, conduct quality assessments with call recording, select campaign-wise questions, create quality DQR reports, and create dashboards like the QA dashboard. Also, the agent at Call Center Software can accept or decline the feedback from QA.
Admin at Call Center Software can monitor the progress of agents, design fatal & non-fatal questioners, add parameters, conduct quality assessments with call recording, select campaign-wise questions, create quality DQR reports, and create dashboards like the QA dashboard. Also, the agent at Call Center Software can accept or decline the feedback from QA.
Max Healthcare has seen substantial improvements thanks to SAN Softwares. Recently, we needed urgent modifications to our TTS process, movement of gateways, database indexing, and new extension mappings for VPN users. SAN Softwares provided exceptional support during this critical period, ensuring all our needs were met swiftly and efficiently.
I would like to express my gratitude to the SAN Softwares team for their exceptional support during the challenging COVID-19 period. The SanCCS app revolutionized our sales process, enabling us to adapt to remote work and allowing our managers to efficiently drive and monitor business operations. Your dedication and innovation have made a significant impact on our success.
Our HDigiCube Mobile App and CRM portal went live today, thanks to the excellent work of the SAN Softwares team. The final product exceeded our expectations and received high praise from our management. This successful collaboration on our first project with SAN Softwares has us excited for future projects together.
We witnessed a new level of confidence and reliability right from the first call centre software demonstration we had from SAN (nearly two years ago) and continuing throughout the solution's deployment. We are grateful for a supportive partner like you. The determination and dedication of Team members like Roushan have contributed significantly to the successful completion of numerous projects.
We planned to scale up our business processes as well as enhance our service delivery standards. However, the cost factor and the rigidity of the solution toward process changes did not favor us. We evaluated SAN on the same platform and found it a perfect fit for our critical processes. The solution was a quality technology product packaged at a reasonable cost.
SAN Softwares is a company dedicated to providing complete software solutions to Corporate and end-user customers.