WhatsApp Marketing Software to Engage Customers & Grow Your Business

Yes, businesses can use WhatsApp AI Chatbot and Live Agents together to provide seamless customer support. The AI chatbot can handle routine enquiries, answer frequently asked questions, and share relevant information automatically. When a customer needs further assistance or has a more complex query, the conversation can be handed over to an available live agent for personalized support.

WhatsApp Broadcasting is a messaging method to send a single text/media to multiple contacts as a separate 1-to-1 private chat. However, the WhatsApp Business App (Platform) is a dedicated business application that is free and can be used by my common audience.

Yes, you can create an AI chatbot without writing code using SAN Softwares’ WhatsApp Marketing Solution. Its no-code workflow builder allows businesses to configure chatbot workflows, add a knowledge base, and define conversation flows and conditions.

WhatsApp marketing campaigns help businesses reach customers on a familiar platform. It helps to share personalized offers, automate conversations, generate leads, and deliver timely updates, making customer engagement more convenient and effective.

Yes, through the SAN Softwares, WhatsApp Marketing Software allows businesses to send bulk WhatsApp messages to owned audiences.

Yes, WhatsApp marketing can be effective for businesses looking to generate leads, promote products, and improve customer engagement. With WhatsApp Marketing Software, businesses can send targeted campaigns, automate customer enquiries, and follow up with prospects.

Yes, WhatsApp marketing is legal in India when businesses follow applicable laws and WhatsApp's Business Messaging policies. Businesses should obtain customer consent before sending promotional messages, use approved message templates where required, respect opt-out requests, and comply with applicable data protection and privacy requirements.

Yes, it can be easily integrated with your existing Contact Center CRM and other business tools.

We offer complete onboarding assistance with dedicated online training sessions. Our team helps you with campaign configuration, template creation, and approval process. Post-onboarding, our customer support team is available 24x7 to assist you.

SAN Softwares is a 26-year-old, ISO 27001:2022 certified organization. We adhere to strict IT security policies and have implemented multi-level authentication at every stage to ensure your data is secure and compliant with applicable data privacy regulations.

Our platform provides comprehensive, management-level graphical dashboards with campaign-wise and team-wise performance insights. This helps both management and teams to track engagement, analyze ROI, and promptly follow up with interested customers - ensuring no opportunity is missed.