AI Solutions
AI Contact CenterAI-Enabled Contact Center Solution
AI Agent SolutionAutonomous agent for sales & support
AI Voice AgentConversational Voice AI Agent for Sales &
Support
Ticket Management System (SanTMS)AI-enabled Helpdesk and ticket management
solution
AI Noise Cancellation (SanClarit)Remove Background Noise in Real
Time
Calling Solutions
Call Center Solution (SanCCS)On-premises contact center
solution
Hosted Call Center Solution (SanCCS)Cloud-based contact center solution
with Zero Hardware Requirement
Click To Call (Dialer For CRM)CTI Integration with your internal & external
CRM
Office Telephony (SanIPPBX)Connect multiple-branch offices over the internet for voice
calls
Hosted IVR (EasyGoIVR)Cloud-based IVR Service for real-time call routing &
reporting
Industry Specific
Lead Management Software (VedaERP)Billing, accounting & ERP software
Immigration CRM (SanE-Visa)CRM to manage Leads, Status, College fee Structures, and
Invoices
Transport Management (SanTrans)Transport Management System for transportation
businesses
Real-Estate CRM (Mera Estate)Complete property management system for brokers and real
estate agencies
Order Management (SanORDO)Automates and streamlines order processing for D2C
businesses
WhatsApp Solution
TeamInspectorWhatsApp Chat Monitoring Tool for
Businesses
WhatsApp Business ToolWhatsApp Business Calling Solution with
Meta
WhatsApp Business CallingWhatsApp Chatbot Integration for
Industries
SAN Softwares offers AI-Powered Contact Center platform built for your business that needs flexible, automated, industry specific and scalable solutions. We offer best customizable CRM system with Advance Calling Solution, Omnichannel communication, and Advanced AI tools. With the help of these solutions, you will get smooth operations and better customer experience within a unified platform.
| Features | SAN Softwares | Exotel |
|---|---|---|
|
Self Dynamic Customizable CRM
|
Advanced | No |
|
Mobile CRM Application
|
Advanced | Basic |
|
AI Transcription & Agent Suggestions
|
Global & Native language | Partial |
|
AI Knowledge Base on Agent Panel
|
Yes | No |
|
AI Quality Auditing
|
Yes | Yes |
|
Dynamic Report Builder
|
Advanced | No |
|
Workflow Automation
|
Advanced | Basic |
|
Ticket & Order Management Integration
|
Yes | No |
|
Choice of Deployment (Cloud/ On-premises)
|
Both | Only Cloud |
|
Integrated Video Calling
|
Advanced | Basic |
|
Budget – Friendly Pricing
|
Yes – Low Cost | Higher Cost |
|
AI Voice Agent
|
Advanced | Limited |
|
Dynamic Lead Allocation Logic
|
Yes | No |
Switch to SAN Softwares and power every customer interaction with confidence.
AI Transcription
Sentiment Analysis
Quality Auditing
CRM Integration
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SanClarity
SanClarity removes unwanted environmental noise so your agents can communicate clearly, stay focused, and sound professional to customers.