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Industry Specific
VedaERPBilling, accounting & ERP software
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Prison calling systems have become a critical aspect of modern prison telecommunication. It enables inmates to sustain themselves with their families and legal representatives while maintaining strict security protocols. SanCCS’s Call Center Software is equipped with advanced technology, balancing facilitating communication and ensuring it with the Prison facilities.
The SanCCS’s prison calling system bridges the gaps between inmates and their families while keeping security, efficiency, and compliance in mind. By integrating modern technology like biometrics into automated monitoring, this system ensures regulated and meaningful communication in prison facilities.
The system integrates biometric authentication, call recording, and predefined contact numbers to ensure that only authorized inmates can make calls, preventing misuse and unauthorized communication.
Call durations are monitored and have predefined time limits. Automatic alerts notify inmates when the time limit is reached.
Yes, all inmate calls are recorded and stored securely in the prison database, including details like date, time, and inmate identity. These recordings are used for security and investigative purposes.
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SanClarity
SanClarity removes unwanted environmental noise so your agents can communicate clearly, stay focused, and sound professional to customers.