AI Solutions
AI Contact CenterAI-Enabled Contact Center Solution
AI Agent SolutionAutonomous agent for sales &
support
AI Voice AgentConversational Voice AI Agent for Sales &
Support
AI ChatbotAI-powered customer support on Web & WhatsApp
AI Noise Cancellation (SanClarit)Remove Background Noise in Real
Time
Ticket Management System (SanTMS)AI-enabled Helpdesk and ticket
management
solution
Calling Solutions
Call Center Solution (SanCCS)On-premises contact center
solution
Hosted Call Center Solution (SanCCS)Cloud-based contact center
solution
with Zero Hardware Requirement
Click To Call (Dialer For CRM)CTI Integration with your internal &
external
CRM
Office Telephony (SanIPPBX)Connect multiple-branch offices over the
internet for voice
calls
Hosted IVR (EasyGoIVR)Cloud-based IVR Service for real-time call
routing &
reporting
Industry Specific
Lead Management Software (VedaERP)Billing, accounting & ERP
software
Immigration CRM (SanE-Visa)CRM to manage Leads, Status, College fee
Structures, and
Invoices
Transport Management (SanTrans)Transport Management System for
transportation
businesses
Real-Estate CRM (Mera Estate)Complete property management system for
brokers and real
estate agencies
Order Management (SanORDO)Automates and streamlines order processing
for D2C
businesses
Emergency Response Coordination Center (SanERCC)Coordinate emergency
calls, alerts, and response teams from one platform.
WhatsApp Solution
TeamInspectorWhatsApp Chat Monitoring Tool for
Businesses
WhatsApp Business ToolWhatsApp Business Calling Solution with
Meta
WhatsApp Business CallingWhatsApp Chatbot Integration for
Industries
WhatsApp Marketing SoftwareWhatsApp Marketing Software to Boost
Customer
Engagement
AI WhatsApp ChatbotAI-Powered Conversations, Human-Like Support
All businesses must know that connecting a verified WhatsApp Business Account helps build trust among the customers and can easily send official messages via WhatsApp Business Platform. The process starts with Meta Business verification, where Meta confirms that your business is trustworthy, genuine, and that you have the business details submitted for approval.
In this guide, we will explain the complete process, the document you need, and what to do after submitting your verification request.
Meta Business Verification is a process for confirming that a business portfolio belongs to a legally registered business. It is commonly required for businesses that want to use advanced WhatsApp Business API features, messaging tools, and certain platforms capabilities.
For WhatsApp Business Marketing, verification builds customer confidence because messages come from a verified business identity approved by Meta. It also supports smoother onboarding when you connect your business number through our API panel.
Keep your business information consistent across your Facebook Page, website, email address, and Meta Business Portfolio. Meta may ask you to confirm your legal business name, address, phone number, and website during verification.
You should have:

Must match your Certificate of Incorporation, GST, VAT, or Tax Registration exactly, including punctuation.

Recent utility bill (electricity, water, landline), bank statement, or registered lease deed issued within 90 days.

Active telecom number capable of immediate voice call or SMS receipt to retrieve real-time verification OTPs.

An active website displaying legal entity name, corporate address, footer disclosures, and working privacy policy.

Domain-bound inbox (e.g., admin@yourcompany.com). Free mailboxes (@gmail, @yahoo) are rejected by Meta.

High-resolution, unedited color scans of business licensing, federal/state tax ID, or municipal trade license.

You must possess Full Control Admin Access inside Meta Business Portfolio. Standard Employee, Task-restricted, or Agency partner permissions cannot initiate verification or extract system tokens.
A person with full control of the Meta Business Portfolio should complete the verification process. Having access only to a WhatsApp Business Account or a service provider dashboard may not be enough.
Create a Facebook Business Page using your official company name, logo, category, address, website, and contact details.
Make sure the business name on the page matches the name you will submit during Meta Business Verification. Consistent branding and business information make the review process easier.
Go to the Meta Business Suite and create a Business Portfolio (https://business.facebook.com/).
Use your legal business name and official business details. This portfolio will manage your Facebook assets, WhatsApp Business Account, permissions, and verification requests.
In Business Settings, find and copy your Business Manager ID.
You will need to share this ID with your WhatsApp Business API provider or onboarding team so they can identify the correct business portfolio and guide you through the next steps.
In Meta Business Settings, open Security Center.
Check whether the Business Verification option is available. If it is available, you can begin the verification process directly from this section.
Sometimes, the Business Verification option does not appear immediately. This can happen because Meta shows the option based on eligibility and the products or features your business is trying to use.
Try one of these options:
These steps may make the verification request available, but Meta still controls final eligibility and approval.
Keep clear, valid documents ready before you submit the request. Meta may ask for documents that prove your business is registered and that the details you entered are correct.
Common documents include:
| Document Type |
|---|
Business registration or tax documents
|
Business address proof
|
Business phone number proof
|
Website and email
|
Use documents that clearly show your legal business name and address. Blurred, cropped, expired, or inconsistent documents can delay approval.
Go back to the Security Center and select Start Verification.
Enter the requested business details as they appear in your official documents. This usually includes your legal business name, address, phone number, and website.
Upload the requested documents and follow any additional verification steps shown by Meta.
Meta may ask you to verify your business domain, confirm a phone number, or provide extra proof of business ownership. Complete every step carefully before submitting the application.
After uploading everything, submit the verification request.
You can track the status in the Security Center. If Meta requests more information, respond promptly to avoid delays. Verification timelines can vary because Meta reviews each request individually.
Once you have submitted the verification request, share the following with our team:
Our team will then provide the onboarding panel, configuration details, and support needed to complete your WhatsApp Business API setup.
A verified WhatsApp Business Account is an important foundation for professional customer communication and scalable WhatsApp marketing. Prepare accurate documents, keep your business details consistent, and follow the Security Center steps carefully.
Once your Meta Business Verification is submitted, share your Business Manager ID and verification status with our team. We will help you complete the WhatsApp Business API onboarding and configure your account for business messaging.
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