Ticket Management System
Effortless Customer Support Starts Here- Transform Your Help Desk System With SanTMS
The Help desk software simplifies ticket creation while automating the process via call/API integration.
Help desk software provides omnichannel support with the SanTMS IT Support Ticketing System, enabling reach via various platforms.
Now you can prioritize tickets, assign tasks, and streamline workflow for enhanced productivity with queue management functionalities.
You can now organize users, roles, and permissions into a structured system, ensuring efficient workflow and access control.
Integrate a help desk ticketing system with WhatsApp, SMS, and email for seamless customer communication.
Track ticketing effortlessly with the SanTMS Ticket Management system a Ticket tool.
I am writing to appreciate and thank you for the quality of support you have provided to us. We sincerely appreciate your efficient customer service, and the level of detail and accountability you have demonstrated on each project. Would like to especially thanks to Mr Saurabh, Shashank and Rashid for their valuable support throughout.
We are pleased to inform you that today we went live with our HDigiCube Mobile App and CRM portal. The SAN team have done a good job which was reflected in the final product and was appreciated by our management as a 1st project with SAN Softwares. We are looking forward to more projects in association with SAN Softwares.
We witnessed a new level of confidence and reliability right from the first call centre software demonstration we had from SAN (nearly two years ago) and continuing throughout the solution's deployment. We are grateful for a supportive partner like you. The determination and dedication of Team members like Roushan have contributed significantly to the successful completion of numerous projects.
We planned to scale up our business processes as well as enhance our service delivery standards. But the cost factor and the rigidity of the solution towards process changes were not favoring us. We evaluated SAN on the same platform and found it a perfect fit for our critical processes. The solution was a quality technology product packaged at a reasonable cost.
While offering Call Center Software we intensely care about the people we work with and the products we create.
Trusted by Global Brands
Flexibility & Control
Excellent Integration
Experience of 25 Years
Reliable & Secure
SanTMS is a comprehensive ticketing management software solution designed to streamline customer support operations for businesses of all sizes.
SanTMS Customer Support Software automates the process of handling customer inquiries and support tickets, ensuring efficient resolution through features like ticket generation, queue management, and reporting.
Absolutely, SanTMS supports multi-channel communication, allowing customers to reach out via email, phone, chat, and social media platforms for seamless assistance.
Yes, SanTMS offers robust ticket analytics capabilities, providing insights into ticket volume trends, agent performance metrics, and customer satisfaction scores to optimize support operations.
SanTMS IT Support Ticketing System caters to a wide range of industries, including technology, healthcare, retail, finance, and more, seeking efficient and reliable customer support solutions.
Certainly, SanTMS Ticket Management Solution is designed to scale alongside your business, accommodating growing ticket volumes and expanding support needs without compromising performance.
SanTMS Customer Service Ticketing System streamlines support operations, automating ticket generation, tracking, and resolution processes to improve efficiency and deliver prompt, satisfactory service to customers.
Yes, SanTMS Ticketing System Software offers customization options to tailor the platform to your organization’s unique needs, including ticket routing, escalation rules, and notifications. It also offers Support Desk Software.
SAN Softwares is a company dedicated to providing complete software solutions to Corporate and end-user customers.