call-center-software-for-travel-and-hospitality

Want to align your Hospitality & Travel Industry? Choose nothing less than the best – SanCCS, a specialized call center solution tailored to meet your unique needs.

SanCCS : Call Center Solutions for Travel & Hospitality

Organize Your Travel & Hospitality Operations with SanCCS Call Center Solutions

SanCCS – Hospitality & Travel Main Features

Enhance your guest interactions and streamline your travel services with the best call center software for the travel and hospitality industry. Connect with SAN CCS today!

Organised Booking Integration

Efficiently integrate with your booking systems to manage reservations. This feature ensures a smooth and error-free booking process, enhancing guest satisfaction and reducing manual workload.

Organised Booking Integration

Efficiently integrate with your booking systems to manage reservations. This feature ensures a smooth and error-free booking process, enhancing guest satisfaction and reducing manual workload.

Unified Communication Channels

Consolidate all guest communications across phone, email, and live chat into a single platform. This unified approach improves accessibility and responsiveness, catering to diverse guest preferences and needs.

Intelligent Call Routing

Utilize advanced call routing to direct inquiries to the appropriate departments or agents based on their needs. This reduces wait times and ensures that guests receive timely and relevant assistance.

Intelligent Call Routing

Utilize advanced call routing to direct inquiries to the appropriate departments or agents based on their needs. This reduces wait times and ensures that guests receive timely and relevant assistance.

Real-Time Performance Insights

Access real-time analytics and performance metrics to monitor call center operations. Use these insights to identify trends, optimize workflows, and enhance overall service quality.

Trusted by More Than 1500+ Clients

Our Amazing Clients Are Saying

Gaurav Sood (DM-Information Technology)

Max Healthcare has seen substantial improvements thanks to SAN Softwares. Recently, we needed urgent modifications to our TTS process, movement of gateways, database indexing, and new extension mappings for VPN users. SAN Softwares provided exceptional support during this critical period, ensuring all our needs were met swiftly and efficiently.

Jasdeep (Vice President)

Thank you for your support in setting up work from home for us at Vouchagram in a fairly short period. Your readiness for support and problem-solving acumen are commendable and I look forward to it as we move along. Once again, many thanks for your support and availability.

Nitesh Verma (DY Manager-NOC)

I am grateful for the exceptional support provided by SAN Softwares. Your efficient customer service and meticulous attention to detail have been commendable in every project. Special thanks to Mr. Saurabh, Shashank, and Rashid for their invaluable assistance and dedication.

Harpreet Singh Malhotra (Sr. Vice President-Sales)

I would like to express my gratitude to the SAN Softwares team for their exceptional support during the challenging COVID-19 period. The SanCCS app revolutionized our sales process, enabling us to adapt to remote work and allowing our managers to efficiently drive and monitor business operations. Your dedication and innovation have made a significant impact on our success.

Sambit Panda (Deputy Manager)

Our HDigiCube Mobile App and CRM portal went live today, thanks to the excellent work of the SAN Softwares team. The final product exceeded our expectations and received high praise from our management. This successful collaboration on our first project with SAN Softwares has us excited for future projects together.

Sharad Kumar (Director)

I still remember When we approached you for VedaERP, and after testing it, we finally realised “ This is it”. It’s the best and only solution for any National/Regional Distributor: Veda ERP from SAN Softwares. My team is now much more efficient than before. Thanks to SAN Softwares Team.

Vivek Ramakrishnan (Director)

We witnessed a new level of confidence and reliability right from the first call centre software demonstration we had from SAN (nearly two years ago) and continuing throughout the solution's deployment. We are grateful for a supportive partner like you. The determination and dedication of Team members like Roushan have contributed significantly to the successful completion of numerous projects.

Samarth Jain (VP Technologies)

We planned to scale up our business processes as well as enhance our service delivery standards. However, the cost factor and the rigidity of the solution toward process changes did not favor us. We evaluated SAN on the same platform and found it a perfect fit for our critical processes. The solution was a quality technology product packaged at a reasonable cost.

Why Choose Us?

While offering Call Center Software we intensely care about the people we work with and the products we create.

Why Choose Us?

We intensely care about the people we work with and the products we create.

Frequently Asked Questions

What is SAN CCS for the hospitality and travel sector?

SAN CCS is a comprehensive call center solution designed to streamline reservation management, enhance multi-channel support, and improve guest interactions for the hospitality and travel industry.

How does SAN CCS improve reservation management?

Our software automates the booking process, reducing errors and ensuring a smooth reservation experience for both guests and staff.

What benefits does multi-channel support provide?

Multi-channel support allows you to assist guests through their preferred communication channels, including phone, email, and chat, enhancing accessibility and service quality.

How can advanced analytics help my travel business?

Advanced analytics provide insights into call patterns, customer preferences, and service performance, helping you make data-driven decisions to optimize your operations.

Why is automated follow-up important for guest satisfaction?

Automated follow-ups keep guests informed about their bookings and address any additional needs, ensuring a positive experience and fostering customer loyalty.

SanCCS(Call Center Solution)

SanCCS(Hosted Call Center Solution)

EasyGoIVR(Hosted IVR)

SanE-Visa(Immigration CRM)

VedaERP(LMS and ERP Software)

SanTMS(Ticket Management)

SanTrans(Transport Management)

SanORDO(Order Management)

SanIPPBX

TeamInspector

SanOBD(IVR Blasting)

SanIVR Bot

SanCCS(Call Center Solution)

SanCCS(Hosted Call Center Solution)

EasyGoIVR(Hosted IVR)

SanE-Visa(Immigration CRM)

VedaERP(LMS and ERP Software)

SanTMS(Ticket Management)

SanTrans(Transport Management)

SanORDO(Order Management)

SanIPPBX

SanCBS(Call Billing Software)

SanOBD(IVR Blasting)

SanIVR Bot

SanCCS(Call Center Solution)

SanCCS(Hosted Call Center Solution)

EasyGoIVR(Hosted IVR)

SanE-Visa(Immigration CRM)

VedaERP(LMS and ERP Software)

SanTMS(Ticket Management)

SanTrans(Transport Management)

SanORDO(Order Management)

SanIPPBX

TeamInspector

SanOBD(IVR Blasting)

SanIVR Bot

SanCCS(Call Center Solution)

SanCCS(Hosted Call Center Solution)

EasyGoIVR(Hosted IVR)

SanE-Visa(Immigration CRM)

VedaERP(LMS and ERP Software)

SanTMS(Ticket Management)

SanTrans(Transport Management)

SanORDO(Order Management)

SanIPPBX

SanCBS(Call Billing Software)

SanOBD(IVR Blasting)

SanIVR Bot

SanCCS

Uplift Your Guest Experience with Our Call Center Solutions for Hospitality & Travel

SanCCS : Call Center Solutions for Travel & Hospitality

Reservation Management

Multi-Channel Support

Advanced Analytics

Efficient Query Handling

Automated Follow-Ups

Easy Appointment Scheduling

SanCCS – Hospitality & Travel Main Features

Enhance your guest interactions and streamline your travel services with the best call center software for the travel and hospitality industry. Connect with SAN CCS today!

Organised Booking Integration

Efficiently integrate with your booking systems to manage reservations. This feature ensures a smooth and error-free booking process, enhancing guest satisfaction and reducing manual workload.

Organised Booking Integration

Efficiently integrate with your booking systems to manage reservations. This feature ensures a smooth and error-free booking process, enhancing guest satisfaction and reducing manual workload.

Unified Communication Channels

Consolidate all guest communications across phone, email, and live chat into a single platform. This unified approach improves accessibility and responsiveness, catering to diverse guest preferences and needs.

Intelligent Call Routing

Utilize advanced call routing to direct inquiries to the appropriate departments or agents based on their needs. This reduces wait times and ensures that guests receive timely and relevant assistance.

Intelligent Call Routing

Utilize advanced call routing to direct inquiries to the appropriate departments or agents based on their needs. This reduces wait times and ensures that guests receive timely and relevant assistance.

Real-Time Performance Insights

Access real-time analytics and performance metrics to monitor call center operations. Use these insights to identify trends, optimize workflows, and enhance overall service quality.

Trusted by More Than 1500+ Clients

Our Amazing Clients Are Saying

Why Choose Us?

While offering Call Center Software we intensely care about the people we work with and the products we create.

Why Choose Us?

We intensely care about the people we work with and the products we create.

Frequently Asked Questions

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