Best Contact Center Software in the USA
Get unmatched features with the best Call Center Software in USA . The cutting-edge Calling Software for Call Centers in USA is all set to revamp your business operations.
Engages predictive, progressive, manual, and preview modes.
Monitor in real-time, agent productivity dashboard, Dynamic Call Disposition with color coding, Case assignment tool, Agent scoring, Audit sampling.
Generate multiple reports on performance, attendance, call logs, and more.
Calls are assigned on the basis of agent availability, skill set, category and other criteria.
Enable click-to-call functionality on your website and internal CRM.
Integrate with WhatsApp, Viber, social media, email, Facebook, SMS and video calling.
Connect Twilio with more than 20 third-party CRMs like Zoho, Leadsquared, Sugar CRM, Zendesk, Freshdesk, Microsoft Dynamics 365 etc.
Our US Call Center Dialer offers an auto call back feature for missed calls, ensuring efficient customer follow-ups.
Monitor live agent status and gain better insights through hosted contact center solutions, including call monitoring with speech analytics. Elevate your customer service with our cloud call center solutions in the USA.
Get essential call center metrics and KPIs with the Tele-calling software coupled with admin tools to help managers track & improve performance, and boost customer satisfaction as no other cloud call center solution could have done for a modern enterprise.
Get essential call center metrics and KPIs with the Tele-calling software coupled with admin tools to help managers track & improve performance, and boost customer satisfaction as no other cloud call center solution could have done for a modern enterprise.
Work from anywhere with a mobile agent app, allowing agents to log in, set the availability, and manage customer calls with full call center functionality. This is the premier Call Center Software for businesses in the USA.
SanCCS Cloud Call Center Solutions supports seamless interaction across various channels like Facebook, Viber, WhatsApp, and Twitter. Effortlessly manage chat, email, SMS, web phone, and video calls with this Calling Software for Call Centers in the USA.
SanCCS Cloud Call Center Solutions supports seamless interaction across various channels like Facebook, Viber, WhatsApp, and Twitter. Effortlessly manage chat, email, SMS, web phone, and video calls with this Calling Software for Call Centers in the USA.
Enhance productivity and insights by integrating SanCCS Contact Center Software in the USA with CRMs like Zoho, Salesforce, No Paper Forms, Leadsquared, Pipedrive, Kapture, Zendesk, Freshdesk, Hubspot, Microsoft Dynamics 365, SugarCRM and more.
Admin can see agent progress, design questionnaires, add evaluation parameters, do a quality assessment with call recording, generate quality DQR report, and create a dashboard. Agents can accept and decline the feedback from quality assessment.
Admin can see agent progress, design questionnaires, add evaluation parameters, do a quality assessment with call recording, generate quality DQR report, and create a dashboard. Agents can accept and decline the feedback from quality assessment.
Max Healthcare has seen substantial improvements thanks to SAN Softwares. Recently, we needed urgent modifications to our TTS process, movement of gateways, database indexing, and new extension mappings for VPN users. SAN Softwares provided exceptional support during this critical period, ensuring all our needs were met swiftly and efficiently.
I would like to express my gratitude to the SAN Softwares team for their exceptional support during the challenging COVID-19 period. The SanCCS app revolutionized our sales process, enabling us to adapt to remote work and allowing our managers to efficiently drive and monitor business operations. Your dedication and innovation have made a significant impact on our success.
Our HDigiCube Mobile App and CRM portal went live today, thanks to the excellent work of the SAN Softwares team. The final product exceeded our expectations and received high praise from our management. This successful collaboration on our first project with SAN Softwares has us excited for future projects together.
We witnessed a new level of confidence and reliability right from the first call centre software demonstration we had from SAN (nearly two years ago) and continuing throughout the solution's deployment. We are grateful for a supportive partner like you. The determination and dedication of Team members like Roushan have contributed significantly to the successful completion of numerous projects.
We planned to scale up our business processes as well as enhance our service delivery standards. However, the cost factor and the rigidity of the solution toward process changes did not favor us. We evaluated SAN on the same platform and found it a perfect fit for our critical processes. The solution was a quality technology product packaged at a reasonable cost.
While offering Call Center Software we intensely care about the people we work with and the products we create.
Trusted by Global Brands
Flexibility & Control 
Excellent Integration
Experience of 25 Years
Reliable & Secure 
SanCCS provides a comprehensive Call Center Solution in the USA, designed to improve call-center operations with sophisticated features and seamless integration
Our US-based contact center software offers advanced collaboration, real-time analytics, omnichannel support and seamless CRM integration.
In the U.S. the call routing in SanCCS’s Call Center Software is optimized based on agent availability, skills, and other considerations for efficient delivery.
Yes, Calling Software for SanCCS’ Call Centers in the US. integrates with more than 20 third-party CRMs to increase productivity and insight.
IVR (Interactive Voice Response) at our Dialer for Call Centers in the US. streamlines automated caller interactions, improving productivity and customer experience.
Our Dialer for Call Centers in the US offers live monitoring, productivity dashboards and quality modules to manage and improve agent performance.
Yes, our Call Center Solutions in the US are customizable to meet the specific needs of different industries.
Our call management software in the US. supports omnichannel communication, and provides seamless communication across social media, email, SMS, and other platforms.
We implement stringent security measures to protect sensitive customer information in our Call Center Software in the United States.
Our Contact Center Software in the USA is flexible, adaptable to growth and offers the latest features that are useful for business needs.
SAN Softwares is a company dedicated to providing complete software solutions to Corporate and end-user customers.