SAN Softwares

From Leads to Conversions: How SanCCS Simplifies Sales Dispositions?

How SanCCS Simplifies Sales Dispositions

Being one of the most influential aspects in the constantly changing field of sales, lead management plays an important role in customers’ acquisition, and thus can considerably affect the company’s revenue. The lead disposition process is one of the crucial activities in the identified process. This article discussed what the lead disposition process is, its relevance in the sale, and how SanCCS’s leading Call Center Software and Call Management Software can assist this procedure to increase sale conversion.

What is this known as the Lead Disposition Process?

Leads dispositioning is a business management and lead sale strategy that entails a systematic way of sorting and handling leads depending on their status and prospect of converting to a sale. Thus it involves assessment of leads, noting down their status and planning on the next course of action in the funnel. Lead prioritization is another virtue of lead disposition that assists the sales crew to work hard on the most promising leads while turning away the rest.

What are the Impacts of Lead Disposition Process?

Effective lead disposition is crucial for several reasons:

  1. Prioritization: It assists the sales teams to concentrate on the potential leads that are more possible to come into results hence increasing its efficiency and effectiveness.
  2. Follow-up Strategy: According to the stage that every lead is in the funnel, appropriate follow-up measures can then be adopted.
  3. Data-Driven Decisions: Lead disposition helps in sales forecasting and helps in decision making due to the insights one gets from it.

Resource Allocation: It helps in holding the ways and means of working most efficiently so as to minimize the use of time and energy by the sales group.

What is Disposition in Sales?

It is important to establish the understanding of what Disposition in Sales is before going back to the proposed case study.

In sales, disposition is the type or status of a lead at the end of a particular sale conversation. It entails assigning every lead an appropriate status like contacted, interested, not interested, follow up, or converted At disposition in sales, it is critical to review leads’ status so that opportunities are not lost.

Lead disposition process is a solution that can be implemented to aide in managing the leads that a company has.

Setting Up a Lead Disposition Process

Setting up a lead disposition process involves several key steps:
  1. Define Disposition Categories: Determine the possible leads status they can be in which include new leads, contacted leads, interested leads, follow-up and converted leads.
  2. Create a Workflow: It will be useful to create a scheme, which will define how leads are being transferred from one stage to another. This entails follow up schedule, communication plan and guide for transitioning the leads to the next level.
  3. Implement Technology: One can try using Call Center Software and Call Management Software to reduce the intervention of human hands in the process. These tools can be useful for recording interactions, changing the leads’ status, and creating reports.
  4. Train Your Team: Make it a priority to see that your sales people are well oriented in the use of these disposition categories and the work process that goes with it. Ensure the staff is trained on the right method of using this software to increase its efficiency.
  5. Monitor and Adjust: Monitor the process on a go and make changes frequently when necessary. Analytics should be incorporated to determine the specific places that may likely be slowing down progress.

How SanCCS Simplifies the Lead Disposition Process

SanCCS’s Call Center Software and Call Management Software offer a comprehensive solution to simplify and enhance the lead disposition process. Here’s how:

  1. Automated Lead Tracking: The software used by SanCCS also enables organizations to record all leads’ interactions; this then has a real-time update. This automation minimizes the probability of having human error and assures that no number is left behind.
  2. Customizable Disposition Categories: It is possible to set up and tailor disposition dealing with categories that are peculiar to your certain selling method. This flexibility ensures that the peculiar nature of the specific organization’ s operations is taken into consideration.
  3. Integrated Communication Tools: The call center software has integrated communication where leads can be reached through phone calls and/or email, short message service (SMS), and social sites. They assist in keeping up with schedules of revisiting clients and customers as well as checking up on them.
  4. Real-Time Analytics: With SanCCS you get real time analytics and reporting done which gives out the lead disposition process performance statistics. These help in analyzing trends, evaluating the effectiveness of strategies and making right decisions.
  5. Enhanced Collaboration: It has provided an environment that is shared by all team members therefore ensuring that leads are managed excellently. Through this collaboration, there are no misunderstandings on the strategies to be implemented since everyone is into it to achieve the same goal.
  6. Efficiency and Productivity: This means that SanCCS’s Call Management Software increases the working rate of a sales team by eliminating monotonous tasks as well as ensuring that leads’ information can be easily obtained. This efficiency leads to more sales and more revenue, which is always the ultimate outcome in business.


It is crucial in today’s challenging environment to have a proper lead disposition plan that transforms prospects into clients. Knowing what lead disposition process is and how to conform it to your organizational setting is really the difference between making or marring the sales results. SanCCS’ superior Call Center Software as well as Call Management Software is apt to generate the desired tools and capacities to help consolidate this process and facilitate it for sales personnel.

Through the use of this tool, SanCCS develops the capabilities of enhancing lead disposition for the benefit of the sales division. The consequence of such an approach is the enhancement of the efficiency and effectiveness of the sales process that transforms prospects into customers. 

Share On Social Media Platforms