SanCall Assist- Most Reliable Cloud Call Center Software
Working from home isn’t a new trend. It has grown in popularity among the younger generation in recent years because of the flexibility of work. But now, with the effect of the COVID-19 pandemic, remote work has become the new normal for global enterprises and enterprise employers as all the corporations in the world ask their staff to work from home. When it comes to call centers, it is quite difficult to set up and install all the solutions at home as the working of the call center is quite complex. Keeping this situation in mind, SAN Softwares has introduced the best work-from-home call center software called SanCall Assist. SanCall Assist is the best call center software for small business. If you are looking for a mobile dialer in India based out of Delhi-NCR, you must contact us for the best mobile-based auto dialer in India
Introduction – SanCall Assist
The SanCall Assist mobile number dialer software is the ideal amalgamation of mobile and VOIP technology. You can use our most advanced technology on your mobile devices with this software. It has evolved into the greatest mobile CRM dialer in Delhi, ensuring that your business operations run smoothly.
SanCall Assist was created to provide a fully equipped and advanced work-from-home call center software solution. It is a cloud call center software with advanced features cater to all of an agent’s demands while working from home or remotely. Because it can use easily available broadband connections, you won’t have to wait for a leased line or T1/E1 to become live. With a few simple steps, agents can go live, activate their SanCall Assist Account, upload contacts to the cloud, install the SanCall Assist app on their phone, and begin calling.
The campaigns are also controlled centrally via the SanCall Assist Cloud server, where agents can connect in and operate remotely using their mobile apps. The agents can even preview leads before contacting them.
Need of Remote/ work from home call center solutions
It’s simple to manage your inbound and outbound calls, manage your home agents, track performance, and provide excellent customer service with a mobile-based call center solution. You will be able to manage your team successfully no matter where your agents are thanks to SanCall Assist, which has numerous features such as call monitoring and live dashboards. If you are wondering how to set up a work-from-home call center solution, contact us for a simple, quick, and cost-effective solution.
Advantages of Call Center Software for Small Businesses
- Reduced upfront and operational costs
One of the most significant advantages of work from home mobile number dialer software is cost-saving. Rent and operational costs are cut in half with SanCall Assist. Companies no longer need to furnish a huge office with workstations, chairs, and other equipment. Rather than a single, huge upfront all-inclusive price, cloud-based software is typically invoiced as a recurring subscription per user, per month.
- Enhanced business continuity
Working from home call center solutions promotes business continuity. For example, you can continue your work from home even in a pandemic like COVID19. Agents, supervisors, and administrators at a call center can access the cloud-based call center from anywhere, regardless of their physical location. They only require a phone and an internet connection, resulting in improved company continuity.
- Fast setup and easy to use
SanCall Assist is typically quicker and faster to set up than on-premise systems. Work from home call center software is also simple to scale, allowing you to rapidly add and remove users and make modifications.
- Reporting and Monitoring
Managing remote agents adds to the difficulty of ensuring efficiency and performance. It is important to have real-time dashboards that show the status of agents and queues. Monitoring in the listen, coach, and barge modes ensures quality and allows for training and support during a call. Managers can use reporting to gather the data they need to make educated decisions.
- Increased flexibility
Using mobile dialer software allows you to scale up and down according to your business’s needs. Seasonal swings and changing call patterns may occur depending on the type of call center you operate. Remote working allows you to schedule your employees as needed, making seasonal peaks much easier to handle.
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- Centralized Recording With CDR Report
- Call Center Solution Through Mobile App
- User Friendly Advanced and Smoother GUI
- Unlimited User License
- Making and Receiving Call
- Support All The Latest Version Of Android OS
- Plug & Play Technologies For Domestic Contact Center
- Dialer Can Be Ready For Use In Less Than An Hour
- Call Transfer & Blacklist
- Remote Login
- Number Masking
- IMEI Autentication
- 100% Recording
- Centerlised Reporting
- Automated Attendant
- Caller ID
- Call Conference
- Live Monitoring
- Music On Hold
Why Choose us?
If you are looking for a mobile dialer in India based out of Delhi-NCR, you must contact SAN Softwares for the best mobile-based auto dialer in India. SAN Softwares is one of the best call center software companies in India. It is also one of the best call tracking software companies. The SanCall Assist mobile number dialer software is the ideal amalgamation of mobile and VOIP technology. You can use our most advanced technology on your mobile devices with this software. It has evolved into the greatest mobile CRM dialer in Delhi, ensuring that your business operations run smoothly.