SAN Softwares
+91-98100-18735
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SAN Softwares
+919810018735
Schedule Demo
SAN Softwares
Hosted IVR System

EasyGoIVR

Cloud-Based IVR Software Solutions

  • Best IVR Systems For Optimize call center operations
  • IVR Solutions To Simplify client interactions
  • Cloud-Based IVR Solution For accessibility
  • IVR Service For Seamless call management
  • Data Security and Privacy​
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IVR System Software

Transform Business With IVR Call Center Software

Unlock enhanced communication capabilities with EasyGoIVR. This cloud-based IVR solution streamlines call management, boosts efficiency, and enhances customer satisfaction. With features like automatic call routing, real-time monitoring, and personalized greetings, EasyGoIVR revolutionizes your call center experience.

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Best Features of Interactive Voice Response Solutions

CRM

Automatic Call Routing

Direct calls to the appropriate department effortlessly, ensuring swift resolutions and improved customer satisfaction.

Customer Relationship Management

Access detailed customer profiles containing contact information, communication history, purchase records, and preferences.

Manage Operation

Manage Operation

Easily store and manage detailed quotation information, including pricing details, services offered, terms and conditions, and relevant attachments.

Document Management

Document Management

Effortlessly manage document status track and record every document, from medical certificates to visa applications and bank documents

Marketing Automation

Marketing Automation

Seamlessly integrate with powerful tools such as WhatsApp, bulk SMS, and email for efficient and effective communication with customers throughout their journey.

Data Reporting

Data Reporting and Analytics

Access in-depth reports and analytics on revenue, conversion rates, sales pipeline health, and individual performance.

Data Secure

Data Security and Privacy

Stringent security measures, including advanced data masking, robust access control, and regular data backup ensuring full compliance with relevant data protection regulations.

Mobile

Mobile Accessibility and Productivity

Access customer information, update data, and manage tasks from anywhere, anytime and boosts productivity.

EasyGoIVR For Best IVR Solution Providers Facilities

Tailored Call Routing

EasyGoIVR offers personalized call routing options, allowing businesses to customize call flows based on specific criteria such as caller location, language preference, or reason for calling. This ensures that callers are connected to the most appropriate agent or department quickly and efficiently, maximizing productivity and customer satisfaction.

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Seamless Integration

EasyGoIVR seamlessly integrates with existing systems and software, ensuring smooth implementation and minimal disruption to business operations. Whether it's CRM platforms, ticketing systems, or workforce management tools, EasyGoIVR offers compatibility with a wide range of third-party applications, enabling businesses to leverage existing infrastructure and maximize ROI.

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EasyGoIVR- Hosted IVR System
IVR System Solution

Enhanced Security Measures

With EasyGoIVR's robust security features, businesses can rest assured that their data and communications are protected against threats and unauthorized access. Utilizing industry-leading encryption protocols and stringent authentication processes, EasyGoIVR ensures compliance with data protection regulations and safeguards sensitive information, fostering trust and confidence among customers and stakeholders.

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Advanced Analytics Insights

Gain valuable insights into call center performance and customer behavior with EasyGoIVR's advanced analytics capabilities. Track key metrics such as call volume, wait times, and resolution rates in real-time, empowering businesses to make data-driven decisions, identify trends, and optimize operations for improved efficiency and profitability.

Advnced Analytics - IVR Solution

Trusted by More Than 1500+ Clients

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IRCTC
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Our Amazing Clients Are Saying

Gaurav Sood (DM-Information Technology)

MAX users login thru VPN. In last 3-4 days we did the activities as per the client needs for TTS process, Movement of Gateways, Database indexing, New Extension mappings with user IDs for VPN users. Thank you for giving all required support during this emergency timings.

Jasdeep (Vice President)

Thank you for your support in setting up work from home for us at Vouchagram in a fairly short period. Your readiness for support and problem-solving acumen is commendable and I look forward to it as we move along. Once again, many thanks for your support and availability.

Nitesh Verma (DY Manager-NOC)

I am writing to appreciate and thank you for the quality of support you have provided to us. We sincerely appreciate your efficient customer service, and the level of detail and accountability you have demonstrated on each project. Would like to especially thanks to Mr Saurabh, Shashank and Rashid for their valuable support throughout.

Harpreet Singh Malhotra (Sr. Vice President-Sales)

I want to thank you in particular & the entire team at SAN Softwares, who came in handy in the tough times of COVID-19 to help us redefine our sales process via the SanCCS app. It helped us cope with the home culture & get our managers to drive & track the business proactively.

Sambit Panda (Deputy Manager)

We are pleased to inform you that today we went live with our HDigiCube Mobile App and CRM portal. The SAN team have done a good job which was reflected in the final product and was appreciated by our management as a 1st project with SAN Softwares. We are looking forward to more projects in association with SAN Softwares.

Sharad Kumar (Director)

I still remember When we approached you for VedaERP, and after testing it, we finally realised “ This is it”. It’s the best and only solution for any National/Regional Distributor: Veda ERP from SAN Softwares. My team is now much more efficient than before. Thanks to SAN Softwares Team.

Vivek Ramakrishnan (Director)

We witnessed a new level of confidence and reliability right from the first call centre software demonstration we had from SAN (nearly two years ago) and continuing throughout the solution's deployment. We are grateful for a supportive partner like you. The determination and dedication of Team members like Roushan have contributed significantly to the successful completion of numerous projects.

Samarth Jain (VP Technologies)

We planned to scale up our business processes as well as enhance our service delivery standards. But the cost factor and the rigidity of the solution towards process changes were not favoring us. We evaluated SAN on the same platform and found it a perfect fit for our critical processes. The solution was a quality technology product packaged at a reasonable cost.

Why Choose Us ?

We intensely care about the people we work with and the products we create.

  • 24/7 Customer Support
  • ISO 27001-2022 Certified
  • Cost Effective Solutions
  • Experience of 25 Years
  • Excellent Integration
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Why Choose Us ?

We intensely care about the people we work with and the products we create.

  • 24/7 Customer Support
  • ISO certified
  • Cost Effective Solutions
  • Experience of 25 Years
  • Excellent Integration
Great Place to Work & ISO Certified Company

Frequently Asked Questions

Frequently Asked Questions
EasyGoIVR is a cloud-based IVR system designed to streamline call center operations. It works by automatically handling incoming calls, interacting with callers through customizable voice prompts, and routing them to the appropriate department or agent based on predefined criteria, ensuring efficient call resolution.
Absolutely. EasyGoIVR prioritizes data security with a KYC secured system, employing encryption protocols and stringent authentication measures to safeguard sensitive information and ensure compliance with data protection regulations.
Yes, EasyGoIVR offers easy scalability, allowing businesses to adjust call flows, add or remove features, and expand capacity as needed. Whether your call volume fluctuates or your business grows, EasyGoIVR can accommodate your evolving requirements.
EasyGoIVR enhances customer satisfaction by providing 24/7 availability, personalized voice greetings, and efficient call routing, minimizing wait times and ensuring callers are promptly connected to the right agent or department for assistance.
Absolutely. EasyGoIVR provides real-time call monitoring and reporting capabilities, allowing businesses to track call metrics, analyze performance trends, and make data-driven decisions to optimize call center operations and enhance customer experiences.
Yes, EasyGoIVR includes a blacklisting feature that allows businesses to block unwanted callers or numbers, ensuring a more streamlined and efficient call handling process.
Certainly. EasyGoIVR offers call recording and tracking functionalities, enabling businesses to capture important conversations, monitor agent performance, and ensure compliance with quality standards for improved customer service.
EasyGoIVR provides easy access and management through an intuitive dashboard interface and mobile app support, allowing businesses to monitor call activity, customize settings, and troubleshoot issues conveniently from any device.
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