Are your potential students being diverted due to long query queues? It’s time to upgrade your system with the best call center software for the education industry. Connect with SanCCS today!
Level up your educational support with the best call center solutions for education and e-learning.
Send automated reminders and updates to students about important dates and events, reducing missed communications.
Offer support in multiple languages to effectively assist students from diverse linguistic backgrounds.
Handle student queries efficiently with real-time monitoring and management, improving response times.
Connect students directly to the appropriate department or advisor, streamlining their experience and reducing wait times.
Access real-time analytics and reporting to track call center performance and make data-driven decisions.
Collect and analyze feedback from students to continuously improve support services and address any issues promptly.
Max Healthcare has seen substantial improvements thanks to SAN Softwares. Recently, we needed urgent modifications to our TTS process, movement of gateways, database indexing, and new extension mappings for VPN users. SAN Softwares provided exceptional support during this critical period, ensuring all our needs were met swiftly and efficiently.
I would like to express my gratitude to the SAN Softwares team for their exceptional support during the challenging COVID-19 period. The SanCCS app revolutionized our sales process, enabling us to adapt to remote work and allowing our managers to efficiently drive and monitor business operations. Your dedication and innovation have made a significant impact on our success.
Our HDigiCube Mobile App and CRM portal went live today, thanks to the excellent work of the SAN Softwares team. The final product exceeded our expectations and received high praise from our management. This successful collaboration on our first project with SAN Softwares has us excited for future projects together.
We witnessed a new level of confidence and reliability right from the first call centre software demonstration we had from SAN (nearly two years ago) and continuing throughout the solution's deployment. We are grateful for a supportive partner like you. The determination and dedication of Team members like Roushan have contributed significantly to the successful completion of numerous projects.
We planned to scale up our business processes as well as enhance our service delivery standards. However, the cost factor and the rigidity of the solution toward process changes did not favor us. We evaluated SAN on the same platform and found it a perfect fit for our critical processes. The solution was a quality technology product packaged at a reasonable cost.
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Thus, SanCCS gives the highest quality of call center solution for the education and e-learning industry as it has a capacity to help through an auto call, powerful analytical tools and communication with many clients at the same time. These capabilities also assist in simplifying the interactions with the students, quick and efficient replies, and in general, better operation.
These are among the features that are provided by the SanCCS solution; automated calling, systems, use of predictive dialers, analytic tools, opportunity tracking, and multi-channel conversations. They include; These aspects make it easier to reach out to students, know the performance of theStudentsDroid app in a detailed manner, and address the inquiries that may be received from students across the different interfaces.
SanCCS improves student communication by using the capability to make calls and provide information on time, the provision of diverse options to organize students’ attention depending on their preferred type of notification, and real-time interaction monitoring.
Indeed, SanCCS has aspects that will allow an educational institution to manage potential leads. This enables more follow-ups with the ignored leads mostly inquiring about the courses offered so as to increase the likelihood of turning them into enrollments.
Based on scalability, SanCCS offers institutions the ability to handle expansion of the number of students together with changes in communication requirements. It is expandable and can be integrated with the existing systems; therefore, it boasts an effective growth management system as well.
SAN Softwares is a company dedicated to providing complete software solutions to Corporate and end-user customers.