Boost efficiency and improve customer service with our top-rated call center solutions for the telecom and BPO sectors. Connect with SanCCS today!
Maximize your call center operations with SanCCS, the best calling software for telecom and BPO.
Optimize your call handling through advanced routing and management capabilities. Lessen the waiting times and improve customer satisfaction by smoothening the processes.
Get end-to-end analytics and reporting to track performance at the call center, measure key metrics, and bring about improvement continuously.
Facilitate smooth interactions across all channels of communication, including voice, e-mail, chat, and others. Present a single, unified experience to your customers.
Monitor the performance of your call center in real-time. Resolve issues as they arise, ensuring a high level of service at all times.
Scale your call center software to your evolving business. Make sure that with the development and change of your organization, it remains agile and effective.
Automate your workforce management process to increase scheduling and efficient use of resources. Optimize the performance of every agent in order to improve overall operational efficiency.
Max Healthcare has seen substantial improvements thanks to SAN Softwares. Recently, we needed urgent modifications to our TTS process, movement of gateways, database indexing, and new extension mappings for VPN users. SAN Softwares provided exceptional support during this critical period, ensuring all our needs were met swiftly and efficiently.
I would like to express my gratitude to the SAN Softwares team for their exceptional support during the challenging COVID-19 period. The SanCCS app revolutionized our sales process, enabling us to adapt to remote work and allowing our managers to efficiently drive and monitor business operations. Your dedication and innovation have made a significant impact on our success.
Our HDigiCube Mobile App and CRM portal went live today, thanks to the excellent work of the SAN Softwares team. The final product exceeded our expectations and received high praise from our management. This successful collaboration on our first project with SAN Softwares has us excited for future projects together.
We witnessed a new level of confidence and reliability right from the first call centre software demonstration we had from SAN (nearly two years ago) and continuing throughout the solution's deployment. We are grateful for a supportive partner like you. The determination and dedication of Team members like Roushan have contributed significantly to the successful completion of numerous projects.
We planned to scale up our business processes as well as enhance our service delivery standards. However, the cost factor and the rigidity of the solution toward process changes did not favor us. We evaluated SAN on the same platform and found it a perfect fit for our critical processes. The solution was a quality technology product packaged at a reasonable cost.
Trusted by Global Brands
Flexibility & Control 
Excellent Integration
Experience of 25 Years
Reliable & Secure 
SanCCS offers in-store the complete call center software exclusively developed for telecom and BPO to improve the call management, improved reporting, and support of multi-channels.
Our software module presents added call routing and management capabilities to reduce the time wastage and make resource usage efficient to offer improved customer service.
Advanced analytic and reporting tools will assist in illustrating calling patterns plus performance metrics to facilitate data-driven decisions which will optimize operations
Through multi-channel integration, one will be in a position to manage customer contacts across the broadest number of platforms to achieve one seamless and efficient service experience.
Real-time monitoring tracks the performance and presents an updated report for issues at hand. This, therefore, makes the quality consistent and improves overall service standards.
SAN Softwares is a company dedicated to providing complete software solutions to Corporate and end-user customers.