Best Call Center Solution for Visually Impaired Agents
Empowering visually impaired agents with accessible call center solutions, making customer service roles more inclusive.
Our solution works with screen readers, helping visually impaired agents navigate and stay focused.
Agents use voice commands to navigate, eliminating manual input and simplifying call-handling tasks.
Customizable hotkeys provide instant access to essential tasks, from answering calls to accessing data.
Audio prompts guide agents through workflows, helping them manage calls and improve efficiency.
Visually impaired agents access our cloud-based system anywhere, ensuring flexibility for your business.
Seamless CRM integration allows agents to access and update records for personalized service.
Our solution integrates with top screen readers, allowing visually impaired agents to perform tasks effortlessly. Buttons, texts, and menus are narrated, keeping agents focused on service. Prioritizing accessibility, we create a platform where everyone can use essential tools, removing tech frustrations and empowering all users.
Manage calls without lifting a finger with our voice-command technology. Agents speak, and the system listens, providing quick navigation for visually impaired users. This voice-powered feature turns spoken commands into actions, enhancing call efficiency and productivity, making each conversation smoother and more accessible.
Custom hotkeys give agents quick access to essential tools, like answering calls and updating records in real time. Visually impaired agents avoid complex menus, focusing directly on customer needs. Hotkeys combine speed, accessibility, and efficiency, essential in high-pressure environments where seamless service keeps everyone satisfied.
Meet real-time voice guidance, your audio assistant that supports agents through each call. With timely audio cues, agents stay on track without losing focus, especially beneficial for visually impaired agents. This feature acts as a co-pilot, enhancing call accuracy and customer satisfaction with ease and confidence.
Imagine a solution that lets agents work from any internet-enabled location. Our cloud platform provides visually impaired agents with this flexibility. Businesses enjoy a secure, scalable solution, enabling teams to deliver excellent service across locations. This tool ensures great service isn’t limited by physical boundaries.
We prioritize smooth customer relationships, integrating CRM access directly into our solution. Visually impaired agents can view histories and update details instantly. With immediate access to crucial information, agents turn each call into an opportunity for deeper connections and faster resolutions, creating efficient, seamless service.
At SAN Softwares, we believe technology can bring real change. Our call center solution for visually impaired agents goes beyond simply being software; it represents empowerment, independence, and opportunity.
I am writing to appreciate and thank you for the quality of support you have provided to us. We sincerely appreciate your efficient customer service, and the level of detail and accountability you have demonstrated on each project. Would like to especially thanks to Mr Saurabh, Shashank and Rashid for their valuable support throughout.
We are pleased to inform you that today we went live with our HDigiCube Mobile App and CRM portal. The SAN team have done a good job which was reflected in the final product and was appreciated by our management as a 1st project with SAN Softwares. We are looking forward to more projects in association with SAN Softwares.
We witnessed a new level of confidence and reliability right from the first call centre software demonstration we had from SAN (nearly two years ago) and continuing throughout the solution's deployment. We are grateful for a supportive partner like you. The determination and dedication of Team members like Roushan have contributed significantly to the successful completion of numerous projects.
We planned to scale up our business processes as well as enhance our service delivery standards. But the cost factor and the rigidity of the solution towards process changes were not favoring us. We evaluated SAN on the same platform and found it a perfect fit for our critical processes. The solution was a quality technology product packaged at a reasonable cost.
While offering Call Center Software we intensely care about the people we work with and the products we create.
Trusted by Global Brands
Flexibility & Control 
Excellent Integration
Experience of 25 Years
Reliable & Secure 
Our software integrates screen readers, voice command functionality, and real-time audio prompts, making it easier for visually impaired agents to navigate and perform their tasks.
Yes, our cloud-based platform enables agents to work from any location with flexibility and access to all features remotely.
This software supports popular screen readers such as JAWS, NVDA, and VoiceOver, ensuring full compatibility and ease of use.
Voice navigation allows agents to operate the software with simple voice commands, making call handling and system navigation hands-free and more efficient than ever.
Absolutely. The software offers extensive customizability with adjustable hotkeys and features tailored specifically to the needs of your call center.
Certainly. We adhere to stringent security standards, encrypting data according to industry regulations and providing full compliance.
Our training and support programs ensure a smooth transition, with intuitive tools designed to reduce the learning curve.
Yes, the software integrates easily and allows agents to access and update customer data in real-time.
SAN Softwares is a company dedicated to providing complete software solutions to Corporate and end-user customers.