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Click to Call -One Click, Instant Help

Never let your customer wait for too long! Enhance customer engagement with our Click to Call Solution integrated with your CRM, Help Desk, or browser as a clickable link

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Click to Call

What Is Click to Call?

Click to Call, also known as Click to Dial, is a dynamic call center solution that allows you to initiate phone calls with a single click. With a tap, you can instantly connect with customers, boosting productivity. You can also quickly follow up on missed or unattended calls to ensure no valuable leads are lost. Additionally, you can record and track each call to enhance call-handling quality, providing important data and insights for continuous improvement.

Why Do Businesses Prefer Click to Call Software?

No Missed Calls

No Missed Calls

Ensure every customer call is answered promptly and efficiently without a miss.

No Error, No Manual Dialing

No Error, No Manual Dialing

Automate dialing for error-free, seamless outbound calls every time.

Increase Productivity

Increase Productivity

Save time with instant connections and faster customer interactions.

Boosts Efficiency

Boosts Efficiency

Streamline communication workflows and optimize agent performance effortlessly.

Better Customer Engagement

Better Customer Engagement

Amplify customer experience with quick, hassle-free call connections.

Lead Conversion

Lead Conversion

Convert more leads with instant, real-time customer interaction.

What Features Does SanCCS Offer in the Click to Call Service?

Improve your customer engagement with these dynamic features.

Click to Call Solution

One-Click Calling

Agents can initiate customer calls directly from the CRM or Call Center Software, eliminating manual dialing and enhancing efficiency.

Call Logs

Automate Call Logging

Save call details, notes, and follow-up tasks automatically, eliminating manual data entry.

IVR Integration

Call Routing and IVR Integration

Direct calls automatically to the right customer based on predefined routing rules and IVR settings.

Real Time Tracking

Real-Time Tracking & Analysis

Monitors call volume, duration, and agent performance to optimize customer interactions.

Integration with CRM Systems

Integration with CRM

Syncs call data with the CRM, allowing agents to access customer history and personalized conversations.

Recording & Monitoring

Recording & Monitoring

Record all calls for training, quality assurance, and compliance.

Multiple Device Support

Multiple-Device Support

Agents can seamlessly communicate from a desktop, tablet, or mobile device.

Number Masking

Call Masking

Ensure customer privacy by masking their phone numbers during calls.

Two Way Calling

Two-way calling

Manage two-way calling from your website, where customers or agents can connect directly without dialing numbers.

Softphone Integration

Softphone Integration

Call clients directly from the CRM or web interface, improving call efficiency by eliminating desk phones.

Boost Sales & Support with Click-to-Call Integration for Any Third-Party CRM!

Easily integrate Click-to-Call with leading CRMs like Zoho, LeadSquared, Salesforce, Pipedrive, NoPaperForms, Kapture, Zendesk, Freshdesk, HubSpot, Microsoft Dynamics 365, SugarCRM, Vtiger, and internal business CRM. Improve your sales and support teams' efficiency with real-time calling directly within your CRM. Enjoy a seamless setup, faster response times, and an enhanced customer experience.

Need a custom integration? We’ve got that covered, too!

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Third Party CRM Integration

Make Best Use of
Click to Call Solution

Asset
Agents can instantly connect with potential customers to boost conversion and close deals faster.
Your agents can actively reach out to customers to remind them about due payments and expiring subscriptions.
Collect customer feedback through quick, personalized voice interactions post-purchase or service.
Your agents can easily confirm, reschedule, or remind customers about upcoming appointments or services.
Resolve issues efficiently by allowing agents to initiate support calls with just one click.
Enable fast and direct communication between agents and individuals during critical situations.
Your agent can contact the customer to confirm addresses, delivery timing, or special instructions.
Facilitate timely and effective communication for awareness campaigns, surveys, or welfare follow-ups.
Click to Call Solution

Which Segments Can Benefit from Integrating Click to Call Software into Their CRM?

Why Choose Us?

While offering Call Center Software we intensely care about the people we work with and the products we create.

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ISO Certified Company

ISO Certified

Our ISO certification ensures high-quality standards and security, offering reliable and consistent solutions you can depend on.

24/7 Customer Support

24/7 Customer Support

We are always available to assist you with quick and reliable support, ensuring seamless service around the clock.

Cost Effective Software Solutions

Cost-Effective Solutions

We offer affordable, efficient solutions tailored to your needs, ensuring value without compromising on quality.

25 years Experience

Experience of 25 Years

With 25 years of expertise, we provide reliable, innovative services backed by extensive industry knowledge.

Frequently Asked Questions

Click to call is also called Click to Dial, Click to Talk and Click2Call, it is a feature that enables users to initiate phone calls with a single click or tap on web panels or mobile devices using CTI Integrations with the help of our APIs. This facilitates instant customer communication and enhances sales-support productivity.

Web Calls enhance customer experience, increase conversion rates, and provide businesses with real-time communication to address queries quickly.

Yes, Click to Call Service is an important feature for call centers, allowing seamless customer interactions and reducing call abandonment rates with instant dialing.

Yes! Click to Dial can be integrated with any CRM Software or Web Application or Websites with the help of CTI API Integrations. We provide API documents to integrate with our multiple products, like SanCCS, SanIPPBX, EasyGoIVR.

Yes, Click to Dial Solution uses encrypted APIs and authentication to give secured connection to client CRM/Application.

Yes, Click to Dial Software is designed for both desktop and mobile users, for seamless customer calling across all devices. It's a simple CTI API integration which can be integrated on CRM/Application or Mobile Applications.

Industries like E-Commerce, Healthcare, Real Estate, Insurance, NBFC, Education and Customer Support benefit from Click-to-Call by providing instant connectivity for customers.

You can contact SAN Softwares for Click-to-Call integration. Schedule a free demo, and mail us at sales@sansoftwares.com or call us at +91 9999-121-735.  

 A Click to Call API is a programmable interface that allows developers to integrate Click2Call functionality into apps, websites, or CRMs. It connects phone numbers—typically a customer and an agent—by initiating a call through a telecom platform.

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