Click-to-Call, also known as Click-to-Dial, is a dynamic Call Center Solution that allows you to initiate phone calls with a single click. With a tap, you can instantly connect with customers, boosting productivity. You can also quickly follow up on missed or unattended calls to ensure no valuable leads are lost. Additionally, you can record and track each call to enhance call-handling quality, providing important data and insights for continuous improvement.
Agents can initiate customer calls directly from the CRM or Call Center Software, eliminating manual dialing and enhancing all efficiency.
Save call details, notes, and follow-up tasks automatically, eliminating manual data entry.
Direct calls automatically to the right customer based on predefined routing rules and IVR settings.
Monitors call volume, duration, and agent performance to optimize customer interactions.
Syncs call data with the CRM, allowing agents to access customer history and personalized conversation.
Record all calls for training, quality assurance, and compliance.
The agent can seamlessly communicate from a desktop, tablet, or mobile device.
Ensure customer privacy by masking their phone numbers during calls.
Manage two-way calling from your website, where customers or agents can connect directly without dialing numbers.
Call clients directly from the CRM or web interface, improving call efficiency by eliminating desk phones.
Ensure every customer call is answered promptly and efficiently without a miss.
Automated dialing for error-free, seamless outbound calls every time.
Save time with instant connections and faster customer interactions.
Streamline communication workflows and optimize agent performance effortlessly.
Amplify customer experience with quick, hassle-free call connections.
Convert more leads with instant, real-time customer interaction.
While offering Call Center Software we intensely care about the people we work with and the products we create.
We are always available to assist you with quick and reliable support, ensuring seamless service around the clock.
Our ISO certification ensures high-quality standards and security, offering reliable and consistent solutions you can depend on.
We offer affordable, efficient solutions tailored to your needs, ensuring value without compromising on quality.
With 25 years of expertise, we provide reliable, innovative services backed by extensive industry knowledge.
Call Center Software is a technology solution businesses use to manage and smooth customer interactions via phone, chat, and other communication channels. It helps organizations easily handle incoming and outgoing calls while providing features like call routing, click-to-call, call monitoring, and customer relationships.
Click-to-call is a feature that enables users to initiate phone calls with a single click or tap on web panels or mobile devices. This facilitates instant customer communication and enhances sales-support productivity.
Web Calls enhance customer experience, increase conversion rates, and provide businesses with real-time communication to address queries quickly.
Yes, Click-to-Call is an important feature for call centers, allowing seamless customer interactions and reducing call abandonment rates with instant dialing.
Yes! Click-to-Call can be integrated with CRM software to streamline lead management, track customer interactions, and improve sales efficiency.
Yes, Click-to-Call solutions use encryption and secure IP protocols to ensure safe and private business communication.
Yes, Click-to-Call is designed for both desktop and mobile users, for seamless customer calling across all devices.
Industries like e-commerce, healthcare, real estate, and customer support benefit from Click-to-Call by providing instant connectivity for customers.
You can contact SAN Softwares for Click-to-Call integration. Schedule a free demo, and mail us at sales@sansoftwares.com or call us at +91 9999-121-735.
SAN Softwares is a company dedicated to providing complete software solutions to Corporate and end-user customers.
