Enhance customer satisfaction, streamline call operations, and reduce costs with SanCCS – the best contact center software designed for businesses in UAE.
Enhance customer satisfaction, streamline call operations, and reduce costs with SanCCS – the best contact center software designed for businesses in UAE.
We empower UAE businesses with customizable contact center software tailored to your goals.
ISO 27001:2022 Certified
Automation & Smart Call Routing
From Startup to Enterprise
Real-Time KPI Tracking
Omni-Channel Integration
Pay Only for What You Need
Assign calls based on agents’ availability, skills, category, and other parameters.
Connect with 20+ CRMs, including Pipedrive, Salesforce, Zendesk, Zoho, and Microsoft Dynamics 365.
Integrate manual, auto, click-to-call, predictive, progressive, and preview dialers into your Call Center CRM.
Integrate WhatsApp, Facebook, Email, SMS, and video calling into a single platform.
Handle both customer support and sales calls seamlessly.
Guide callers instantly with menu-based self-service options.
Gain full visibility with real-time insights:
Boost efficiency and reduce stress with ACD:
Boost efficiency and reduce stress with ACD:
Simplify processes with a smarter system:
With SanCCS, seamlessly integrate your third-party CRMs. Say goodbye to silos and say hello to streamlined productivity.
With SanCCS, seamlessly integrate your third-party CRMs. Say goodbye to silos and say hello to streamlined productivity.
Helps you login as a call center agent, set yourself as available, and recieve customer calls with all the call center features via your mobile phone line.
Helps you login as a call center agent, set yourself as available, and recieve customer calls with all the call center features via your mobile phone line.
Handle massive customer queries with smart routing and real-time resolution.
Ensure secure, fast, and reliable customer interaction related to banking that builds trust.
Deliver 24/7 patient support with complaints, multilingual assistance.
Empower your tech support with smart routing and real-time analytics.
Delight travelers with prompt, personalized service at every touchpoint.
Deliver transparent, citizen-centric support with powerful automation.
Convert leads faster with proactive inquiries, tenant care, and investor support.
Manage customer inquiries, service requests, and emergency hotlines efficiently for gas, oil and other utility services.
You’ll see how our call centre software makes it easy to deliver great customer service and sell more. Simplify your contact centre operations and the demands on IT, so you have more time to focus on what matters most.
While offering Call Center Software all over the UAE, we intensely care about the people we work with and the products we create
Choose cloud or on-premises solutions.
24/7 assistance in UAE for quick, reliable help.
ISO 27001:2022 certification ensures security and reliability.
Trusted expertise with innovative, industry-proven solutions.
Call center software focuses on voice-based communication, while contact center software supports multiple channels such as voice, email, chat, and social media.
Yes, we provide services in UAE, Saudi Arabia, Qatar, Oman, Bahrain, and Kuwait.
It streamlines operations, improves agent productivity, and enhances customer experience with automation and real-time analytics.
We offer complete onboarding, channel integration, and training so your team can go live quickly.
Our on-premises system runs on your in-house servers for maximum control, security, and performance.
Contact us through our website or call our Dubai center for a customized quote.
Call Management Software can support various communication channels such as voice calls, email, chat, SMS, and social media. Agents can manage interactions across these channels from a unified interface, ensuring consistent service delivery and omnichannel customer support.
Yes, our software supports both inbound and outbound sales, support, and telemarketing.
Our flexible plans are designed to accommodate startups, small and medium-sized enterprises (SMEs), as well as large corporations.
Absolutely! SanCCS integrates with popular CRMs like SugarCRM, Salesforce, Freshdesk, No Paper Forms, HubSpot, vtiger, Zendesk, Pipedrive, Microsoft Dynamics 365, Leadsquared, and Zoho for seamless workflows.
These are tools that help manage customer calls with features like call routing, recording, and analytics.
Look for features like advanced dialers, CRM integration, and scalability. SanCCS provides all these with high uptime.
SAN Softwares is a company dedicated to providing complete software solutions to Corporate and end-user customers.
SAN Softwares is a company dedicated to providing complete software solutions to Corporate and end-user customers.
