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What is an AI Voice Bot and How Does It Work? Call centers are crucial for handling customer inquiries, but efficiently managing high call volumes can be time-consuming and require a lot of effort. Studies show that 60% of businesses experience poor customer satisfaction due to long wait times and agent burnout resulting from repetitive…
A Comprehensive Guide to IVR Blasting for Marketplaces In a busy marketplace world, countless transactions unfold daily, and interaction between sellers and buyers remains constant. Here, effective communication isn’t just an advantage; it is the backbone of efficiency and a business’s success. Nowadays, marketplaces face challenges of immense complexity and volume in keeping everyone informed,…
How IVR Can Automate Balance Inquiries & Loan Applications The IVR Service has become increasingly important in banking and financial institutions, enhancing customer convenience and operational efficiency. By integrating an IVR System, banks can automate routine tasks like balance inquiries and loan application tracking, significantly reducing wait time for customers. It also empowers customers with…
Use Cases of AI Voice Bots Across Different Industries In today’s fast-paced business world, AI Voice Bot has taken on a special role, meeting the expectations of tech-savvy consumers in 2025. Smart Bot has become an essential tool that is now integrated into companies’ websites, social media platforms, messaging apps, and voice assistants, providing a…
How IVR Systems Enhance Customer Support in the BFSI The IVR System is one of the most important technologies for enhancing customer support in various sectors. In today’s digital age, the integration of internet connectivity and automation into service is essential, and the BFSI Sector is no exception. Technology has revolutionized this industry, shifting most…
How IVR Software Improves Customer Experience and Call Handling The best IVR software System improves customer experience and call handling by providing automated self-service options. It allows customers to access information and resolve simple issues without speaking to an agent. Hosted IVR Service reduces call wait time and streamlines call handling for business, ultimately leading…
How E-Commerce Businesses Use Hosted IVR to Improve Customer Support In today’s world, e-commerce businesses like yours want exceptional customer support, which makes business for them. With the rising business landscape and customer expectations, companies need efficient, scalable, and cost-effective solutions to boost customer satisfaction and resolve issues. It is where the Hosted IVR Solution…
Common Mistakes to Avoid When Setting Up an IVR Blast Campaign You know what? Some mistakes in the IVR Blast campaign can bring your business to a stressful situation. Whether delivering promotional offers, reminders, or emergency alerts, a not-at-all-well-executed IVR campaign never ensures success. We all know how campaigns are crucial to business. However, we…
Top 5 Benefits of Text-to-Speech in Your IVR System Text-to-speech in the IVR system is helping call centres operate more smoothly. Understanding the possible benefits for a business is the first step to acclimating refinement. In today’s booming digital world, you should always know that customer satisfaction can make or break your business. Almost every…
IVR Bot vs. Live Agents – Perfect Balance for CX Support Smart IVR Bot vs. Live Agents: Finding the Perfect Balance for Customer Support In the digital age, providing exceptional customer service is challenging for those businesses, who are striving to be their best. There are two key components of modern service strategies: IVR Bot…
IVR Blasting for Feedback Collection: Streamlining Surveys and Customer Insights Have you ever received a pre-recorded feedback call from the company itself after a product delivery or ride? They’d ask, “Hey, I’m calling from XYZ company. Would you like to share your experience with our product or the ride? Press 1 to rate it as…
How SanIVR Bot is Revolutionizing Customer Support with Smart IVR Ways To Enhance Customer Support with Smart IVR In the evolving landscape of customer support, businesses are constantly seeking more efficient and cost-effective ways to manage high volumes of interactions. Enter the SanIVR Bot, a cutting-edge Smart IVR Bot System that’s transforming how companies interact…
SAN Softwares is a company dedicated to providing complete software solutions to Corporate and end-user customers.
SAN Softwares is a company dedicated to providing complete software solutions to Corporate and end-user customers.