An IPPBX System is a telecommunication technology that routes calls over a LAN connection rather than traditional PBX which works on Copper cables. It enables seamless internal communication within a community or office organization and also connects external lines when necessary. This IPPBX can work on LAN or Fiber for long connectivity.
Unlike conventional PBX, IPPBX offers features like voicemail, call routing, video conferencing (if needed,) and integration with mobile devices.
Identify the number of extensions, potential call volume, and necessary features. A small organization may require a basic setup, while larger complexes need a more advanced configuration.
Partner with a well-known IPPBX service provider who has a record of providing scalable solutions, that have reliable support and custom options. But before installing make sure that your existing infrastructure, internet speed and networking are compatible or not.
Develop seamless integration with security system intercoms, and community management software. This amplifies functionality without any significant changes to the current setup.
Make sure to conduct a workshop for residents and staff to familiarize themselves with the housing telephony system. Reliable technical support and smooth operation during the initial phase.
Housing societies are often home to 500+ residents, and to avoid tiring physical and have quick communications; every housing society needs organized communication channels. And, that is why a proper housing telephony system addresses their unique needs:
It helps in smooth communication between residents and management.
Easily expand up to 2000-10000 extensions as the society grows. With the help of mobile app integration, it allows management staff to handle calls remotely ensuring 24/7 availability.
Compared to traditional systems, it has lower operational costs. Traditional phones involve hefty bills for intercom and external calls. With the help of IPPBX, it reduces costs.
A single interface for managing all communication needs. A centralized phonebook ensures no member’s contact is left out, promoting inclusivity.
It requires a single LAN Cable for voice communication. IVR-based complaint management system, Voice message blasting, recording audio conferencing, and more as per your housing society needs.
Positioning the housing society for seamless adoption of smart home, LOT integration, and API integration.
It prompts sustainable practices and reduces the dependency on traditional hardware.
It encourages better resident participation in all the events. However, it also facilitates meeting planning and announcements via conference calls.
Linking intercoms and smart door locking with security systems for visitors and real-time alerts. Enables resident’s safety with recording and emergency broadcasting features.
It enables direct access to management or help desks with quick dialing during emergencies or community-wide updates.
Consider a gated community with 500+ families. Before implementing IPPBX, communication was fragmented, leading to inefficiencies in addressing residents’ concerns. After switching to IPPBX:
While several communication solutions exist, the setup of the IPPBX system stands out for its versatility and scalability. By investing in this housing telephony system, housing societies can improve management, and resident satisfaction and build a strong sense of community.
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