Top 10 Click to Call Software in 2025

Click to Call Software

Click to Call Software allows users or agents to initiate phone calls by clicking on a phone number displayed on a CRM, website, or other platform. It eliminates the need for manual dialing and streamlines communication. 

Nowadays, businesses like yours are using Click to Call Software to improve customer communication and provide quick and efficient assistance. This Click to Dial Software enables real-time communication, smart customer segmentation, and valuable data collection for better agent and customer journey mapping. 

In this blog, we will explain how businesses, especially customer support, can benefit by using the Click2Call solution to improve customer satisfaction, conversion rates, and overall operational efficiency. 

To choose the best click-to-call solution for your business, we will explore 10 click-to-call tools. Therefore, you can select the most suitable solution for your business and explore the advantages of using it.

What is Click-to-Call Software?

Click-to-Call Software, also known as Click to Dial, Click-to-Talk, and Click-to-Contact or Click2Call Software, enables users to initiate voice calls directly from  CRM systems, websites, and mobile apps with a single click. Instead of manually dialing a number, agents can click a button to connect instantly with customers. This streamlines the communication process and eliminates missed interactions, ensuring a smoother experience.

What are the Benefits of Click-to-Call?

With Click to Dial Software, you can connect instantly with customers, save time, and engage customers effortlessly. Here are the benefits of the Click to Call Button in your CRM. 

  1. Save time on every outbound call and offer the convenience from the CRM window. 
  2. Access customer information instantly & provide quick resolutions to their issues and queries.
  3. Through analytics, analyze customer behavior, evaluate agent performance, & make data-driven decisions. 
  4. Eliminate the time-consuming task of manual dialing and focus more on engaging and meaningful conversations. 
  5. Record and revisit crucial conversations, providing sales reps with a valuable follow-up resource.

How Will You Choose to Click to Dial Software?

Choosing the Best Click-to-Call software is not a tough job if you consider certain points like 

  • Evaluate Features: Access the software’s features, such as call analytics, integrations, and customization options, to ensure they align with your business needs. 
  • User-friendly Interface: Choose software with an intuitive interface for seamless user adaptation and efficient call management. 
  • Compatibility: Ensure the software integrates well with your existing systems and platforms to streamline workflows. 
  • Reliability: Opt for reliable Click-to-Call Software with minimal downtime, providing consistent service for your communication needs. 
  • Setup and configuration: Consider software that offers complete setup and configuration processes for your business. 
  • Browser Compatibility: Check if the software you integrate is compatible with your CRM for optimal performance. 
  • Platform Support: Ensure the Click-to-Call Software is compatible with your operating system, especially using specific setups. 
  • Business Reviews: Research business reviews and testimonials to see the business’s best and potential issues.

Top 10 Click-to-Call Software in 2025

Softwares

Features

SAN Softwares

  • One-Click Call
  • Automate Call Logging
  • Automate Call Routing
  • IVR Integration
  • Real-time Tracking & Analysis 
  • Integration with CRM
  • Recording & Monitoring 
  • Multiple Device Support 
  • Call Masking 
  • Two-way Calling
  • Softphone Integration

My Operator

  • Unified Call + WhatsApp 
  • Caller ID enabled
  • Automated Outbound Dailing 
  • Seamless Integration 

Ameyo

  • Hassle-Free Tracking
  • Call Recording
  • Customized Reporting 

Nextiva

  • Auto Attending 
  • Call Forwarding
  • Caller ID
  • HD Voice Calls 
  • Call Notification

Ring Central 

  • Single Click Calls 
  • RingOut API 
  • Embeddable widget
  • Multiple Device Support
  • Chrome & Firefox extension 

Knowlarity

  • Multi-level IVR Menu
  • Real-time Call Recording
  • Intelligent Call Routing
  • Seamless Customer Interaction

Talkdesk

  • Direct Calling from Business Tools
  • Automatic dialing
  • Call Monitoring and Quality Insights
  • Omnichannel Engagement

Ozonetell 

  • Mute & Hold 
  • Multi-Party Conference
  • Warm & Blind Transfer
  • Offline Agent Feature
  • CRM Integration
  • Conversational AI 

Aircalls 

  • Seamless Integration 
  • Browser Compatibility
  • Integration with Salesforce
  • Automatic Detection

Fonada

  • Auto dialer
  • Tracking 
  • Multiple Call Handling
  • Detail Reporting 

1. SAN Softwares

SAN Softwares’ Click to Call Software feature lets agents call customers directly from agents’ CRM system. It can seamlessly integrate with any CRM platform and automatically update contact information. Additionally, our tool records all calls made, and we have implemented two-way calling to streamline communication between customers and agents. 

Key Features:

  • One-Click Call: Your agents can initiate customer calls directly from CRM or call center software, eliminating manual dialing. 
  • Automate Call Logging: Saves customer details and follow-up tasks automatically, eliminating manual data entry. 
  • Call Routing and IVR Integration: Predefined agents directly call the correct customer based on their issues and IVR settings.
  • Real-time Tracking & Analysis: You can monitor call volumes, duration, and agent performance to optimize customer interactions. 
  • Integration with CRM: You can easily sync all data with CRM, allowing agents to access customer history and personalized conversation. 
  • Recording & Monitoring: You can record and monitor all calls for training and quality assurance, streamlining your customer engagement by ensuring agent efficiency.
  • Multiple Device Support: Your agent can seamlessly communicate anywhere via desktop, tablet, or mobile device. 
  • Call Masking: Customer security is top-notch! Ensure customer privacy by masking their phone number during calls so that no agents can misuse it in further cases. 
  • Two-way Calling: Manage two-way calls to and from your CRM. When you call a customer, they can also call your agents back from the same number. 
  • Softphone Integration: Call clients directly from the CRM or web interface, improving call efficiency by eliminating desk phones.

Why Choose SAN Softwares?

  • Powerful automation for maximum productivity 
  • Seamless customer experience with smart call handling 
  • All-in-one communication platform across devices
  • Enhance lead conversion with instant connectivity.
  • Built-in quality control & compliance

Pricing: To learn the full pricing, you can contact our sales team.

2. My Operator

The click-to-call solution from MyOperator is made to simplify communication procedures so that companies can easily place calls to clients with only a Click to Call button. This software is set to transform how organizations handle customer contacts with call recording, tracking, and easy CRM connection.

Key Features:

  • Unified Call + WhatsApp: You can seamlessly handle voice, SMS, and WhatsApp interactions on a single platform. 
  • Caller ID enabled: Your agents will get notified with Truecaller-like notifications on your screen with the caller’s name or number. 
  • Automated Outbound Dialing: Boost sales efficiency with outbound automated dialing, ensuring smooth prospect follow-ups and conversions. 
  • Seamless Integration: 1-click connection with CRM and all the major enterprise applications. 
  • Assured uptime: Run mission-critical support with guaranteed uptime, fail-safe servers, and ISO compliance.

Pricing: You can start this tool for free by filling out the necessary business details.

3. Ameyo

Ameyo’s Click to Call Software is trusted by many companies worldwide. It streamlines the calling process by eliminating manual dialing, which helps in increasing lead conversion, customer engagement, and operational efficiency.

Key Features:

  • Hassle-Free Tracking: You can monitor your customer interactions and call context with our Click to Talk solution.
  • Call Recording: You can record every call to ensure call quality and agent performance. These recorded calls can also be used to train new agents. 
  • Customized Reporting: Get detailed reports for all metrics important to the business with customized reports. You can also analyze real-time data on a live dashboard. . 

Pricing: Request a demo and contact sales.

4. Nextiva

Nextiva’s Click-to-Dial feature simplifies the process of making outbound calls. This efficient solution enables businesses to navigate their call lists easily, enhancing communication and conserving valuable time.

Key Features:

  • Auto Attending: You can easily route your calls to your team with an intrusive phone menu system. 
  • Call Forwarding: Call forwarding gives you the flexibility you need to direct calls to any phone number.
  • Caller ID: Change the caller ID for your business before your agent places an outgoing call.
  • HD Voice Calls: Enhance your calling experience using the HD voice calling feature. By using a combination of wideband audio codecs and handsets, you can optimize to reduce background noise.
  • Call Notification: Your agents will get a notification in case of urgency in your agents’ emails.

Pricing: It has 3 pricing plans: Essentials, Professional, and Enterprise. Prices may differ.

5. RingCentral

RingCentral’s Click to Dial Software simplifies the calling process by allowing users to initiate calls directly from their phone or fax numbers on the website or text message via their dedicated app.

Key Features:

  • Single-Click Calls: Your customer can instantly initiate calls by clicking any detected phone number. 
  • RingOut API: Your agents can initiate outbound calls from the dedicated app or system.
  • Embeddable widget: You can add click-to-call with a single line of embeddable code. 
  • Multiple Device Support: You and your customer can call from any gadget, like a desktop, mobile, or softphone, seamlessly.
  • Chrome & Firefox extension: Auto-detect and hyperlink numbers in your browser for easy calling.
  • RingCentral Developers: Discover customized integration solutions by exploring datasheets, white papers, and case studies available on RingCentral Developers.

Pricing: It provides diverse pricing plans as per contact center needs.

6. Knowlarity

With Knowlarity’s click-to-call software, your organization can instantly create contact between customers and sales/support staff in real time. This click-to-dial software is popular among BFSI, education, and food delivery. Knowlarity is one of the leading ways to automate customer interaction by enabling users to call you with only one click.

Key Features:

  • Multi-level IVR Menu: Instantly engage customers with the help of an interactive voice response system that guides them to the right support. 
  • Real-time Call Recording: Automatically records all calls to ensure quality control and revisit conversations when needed. 
  • Intelligent Call Routing: Minimize wait times by directing calls to available agents in real time. 
  • Seamless Customer Interaction: Enhance customer experience with prompt responses through smart IVR and call management.

Pricing: It provides a free trial. You need to contact sales by filling in your business details to get started.

7. Talkdesk

Simplify your calling challenges with Talkdesk’s Click2Call solution. It enables your agents to make calls directly from their preferred platforms, such as CRM & helpdesk. This feature accelerates the calling process, enhancing efficiency and productivity.

Key Features:

  • Direct Calling from Business Tools: Agents can make calls without leaving their preferred software, such as CRM or helpdesk software. 
  • Automatic dialing: Click2Call eliminates the need to manually copy and paste phone numbers or search for contacts in multiple systems.
  • Call Monitoring and Quality Insights: Your managers can monitor calls in real time to ensure quality standards are being met and provide data-driven feedback to agents. 
  • Omnichannel Engagement: It also provides tools to engage customers across multiple channels, including voice, email, chat, and social media.

Pricing: Talkdesk has 4 pricing editions. Check with the sales team. 

8. OzoneTell

Ozonetel’s click-to-call solution makes it easy to connect with customers and prospects right from your CRM dashboard. It integrates smoothly with any CRM platform and keeps your contact details up to date automatically. Plus, every call is recorded and linked directly to the right customer profile, so you always have the full conversation history at your fingertips.

Key Features:

  • Mute & Hold: Your agents can control calls; they can mute or hold while they are calling customers. 
  • Multi-Party Conference: This click2call solution facilitates simultaneous calls with multiple participants. 
  • Warm & Blind Transfer: It enables agents to transfer calls to other agents or departments, either with or without informing the caller. 
  • Offline Agent Feature: It allows agents to manage calls even when they are not logged into the system. 
  • CRM Integration: You can seamlessly integrate with various CRM platforms, allowing agents to access customer data during calls. 
  • Conversational AI: They have merged conversational AI to intelligently route calls to the agents or department and can handle basic call inquiries automatically.

Pricing: 21 days free trial to explore their product. Contact sales for full pricing. 

9. Aircall

Aircall’s Click to Dial Solution tools streamline your team efficiency. You can easily call any number with their dedicated Aircall app with a single click. Many businesses rely on this feature, increasing customer satisfaction with easy browser integration and robust after-call options. 

Key Features:

  • Seamless Integration: Click-to-dial functionality seamlessly integrates with popular CRM/help desk systems, allowing users to call contacts directly from within their professional tools.
  • Browser Compatibility: It offers browser extensions that enhance click-to-dial functionality, allowing your user to identify and call numbers from various web pages. 
  • Integration with Salesforce: You can integrate Click to Call Software with Salesforce, which enables all its features within the Salesforce object page (e.g., Contact, Account, Lead) and through Aircall browser extensions for list views.
  • Automatic Phone Number Detection: Its click-to-dial feature identifies phone numbers displayed on the website, in emails, or within CRM/helpdesk platforms. 

Pricing: Free trial with Aircall to explore its other features, including click-to-call. Moreover, contact sales for pricing.

10. Fonada

With Fonada’s Click to Call Service, you can easily connect with customers through seamless integration into websites and mobile apps. It accelerates sales prospects with rapid one-to-one communication. 

Key Features:

  • Auto dialer: Ensure customers connect anytime with a one-click call from the website or application, enabling seamless communication.
  • All Tracking: You can track businesses and monitor customer interaction, providing valuable insights into customer behavior and communication patterns.
  • Multiple Call Handling: Your business can handle multiple parallel calls using a single number, boosting agent efficiency and call handling capacity.
  • One-to-one calls—This helps reduce queues and boost conversion. 

Pricing: 30 days free trial, and to know the pricing, contact sales. 

In a Nutshell

The more efficiency you provide to your customers to contact your agent or vice versa, the more trust and smoothness your business will have. The Click to Call Software is a must for businesses nowadays that want proper communication with their customers and want to provide exceptional customer support. Click-to-dial Software offers cost-effective, multi-channel interactions that foster a customer-centric approach, elevating success in today’s dynamic landscapes. Try SAN Software’s click-to-call solution for your business and see your customer engagement grow.

Book your meeting today and get a free demo!

Frequently Asked Questions

Click-to-call software is a telephony solution that enables users to make calls by simply clicking the button or link on a CRM, mobile app, or website. This eliminates the need to manually dial numbers, smoothing communication between businesses and customers. It is widely used for support, sales, and lead generation. It is also known as Click-to-dial, click-to-talk, and click-to-contact solutions.

In India, there are several leading click-to-call solution providers, including. 

  1. SAN Softwares
  2. Knowlarity 
  3. MyOperator
  4. Ameyo by Exotel 
  5. Ozonetel

These click-to-call providers offer robust APIs, real-time call tracking, and analytics suited for both startups and enterprises. 

A Click to Call API is a programmable interface that allows developers to integrate Click2Call functionality into apps, websites, or CRMs. It connects phone numbers—typically a customer and an agent—by initiating a call through a telecom platform.

Here are the importance of the Click to Call button.

  • Boosts conversion rates 
  • Improve customer experience
  • Increase lead generation
  • Reduce abandonment rates
  • Enhance trust and credibility

Website Click to Call focuses on inbound communication from potential customers via website or app. CRM Click to Call enhances outbound communication and agent productivity. Both play crucial roles in improving customer experience and business efficiency. 

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