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SanCCS

Make Your Guests Feel Special With SanCCS The Best Restaurant Call Center Solutions

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Best Call Center Software Solution

Boost efficiency and enhance customer satisfaction with SanCCS, the leading call center software for the food and restaurant industry. Streamline operations, improve service quality, and manage customer interactions effortlessly. Connect with us today!

SanCCS – Call Center Solutions for Food & Restaurants Features

Multilevel IVR System

Efficient Reservation Management

Streamline the booking process with automated reservation systems, reducing wait times and enhancing customer experience.

Trusted Call Recording Software

Real-Time Order Tracking

Monitor and update orders in real-time to minimize errors and improve service accuracy, leading to higher customer satisfaction.

Realtime Analytics

Enhanced Call Routing

Utilize advanced call routing features to direct calls to the appropriate department or staff member, ensuring quick and effective responses.

Automatic Dialing

Customizable IVR Systems

Implement Interactive Voice Response (IVR) to guide callers through menu options, handling common queries and reducing wait times.

Click to Call

Integrated Feedback Collection

Collect and analyze customer feedback directly through the call center system to identify areas for improvement and enhance service quality.

Omni-Channel Support

Centralized Communication Hub

Manage all communication channels from a single platform, integrating phone, email, and chat for seamless customer interactions.

Transform Your Restaurant’s Call Center with SanCCS

Quick and Easy Setup

Ensure a hassle-free and straightforward setup process for your restaurant’s call center without complex configurations or technical issues.

Live-Monitoring Contact Center Software
Live-Monitoring Contact Center Software

Quick and Easy Setup

Ensure a hassle-free and straightforward setup process for your restaurant’s call center without complex configurations or technical issues.

Report Scheduler - Call Center Software

Better Call Handling

Manage incoming calls efficiently with advanced call handling features, including call monitoring, routing, and quick query resolution.

Interactive Voice Response

Guide callers through automated systems with IVR, allowing navigation through options using keypad inputs or voice commands.

Telecalling Software With Admin Software
Telecalling Software With Admin Software

Interactive Voice Response

Guide callers through automated systems with IVR, allowing navigation through options using keypad inputs or voice commands.

Call Center Software Mobile Application

Integrate with Your Favorite Tools

Connect with tools like Salesforce, Microsoft Teams, and Zendesk for seamless communication and data sharing across platforms.

Comprehensive Reporting

Generate detailed reports on call activity, reservation statistics, and customer feedback to make informed decisions and optimize operations.

Live-Monitoring Contact Center Software
Live-Monitoring Contact Center Software

Comprehensive Reporting

Generate detailed reports on call activity, reservation statistics, and customer feedback to make informed decisions and optimize operations.

Report Scheduler - Call Center Software

Scalable Solutions

Adapt to changing needs with scalable call center solutions that grow with your business, ensuring continued efficiency and service excellence.

Trusted by More Than 1500+ Clients

Our Amazing Clients Are Saying

Gaurav Sood (DM-Information Technology)
Max-Healthcare

Max Healthcare has seen substantial improvements thanks to SAN Softwares. Recently, we needed urgent modifications to our TTS process, movement of gateways, database indexing, and new extension mappings for VPN users. SAN Softwares provided exceptional support during this critical period, ensuring all our needs were met swiftly and efficiently.

Jasdeep (Vice President)
gyfter

Thank you for your support in setting up work from home for us at Vouchagram in a fairly short period. Your readiness for support and problem-solving acumen are commendable and I look forward to it as we move along. Once again, many thanks for your support and availability.

Nitesh Verma (DY Manager-NOC)
para

I am grateful for the exceptional support provided by SAN Softwares. Your efficient customer service and meticulous attention to detail have been commendable in every project. Special thanks to Mr. Saurabh, Shashank, and Rashid for their invaluable assistance and dedication.

Harpreet Singh Malhotra (Sr. Vice President-Sales)
moneymantra

I would like to express my gratitude to the SAN Softwares team for their exceptional support during the challenging COVID-19 period. The SanCCS app revolutionized our sales process, enabling us to adapt to remote work and allowing our managers to efficiently drive and monitor business operations. Your dedication and innovation have made a significant impact on our success.

Sambit Panda (Deputy Manager)
cement

Our HDigiCube Mobile App and CRM portal went live today, thanks to the excellent work of the SAN Softwares team. The final product exceeded our expectations and received high praise from our management. This successful collaboration on our first project with SAN Softwares has us excited for future projects together.

Sharad Kumar (Director)
dcnet

I still remember When we approached you for VedaERP, and after testing it, we finally realised “ This is it”. It’s the best and only solution for any National/Regional Distributor: Veda ERP from SAN Softwares. My team is now much more efficient than before. Thanks to SAN Softwares Team.

Vivek Ramakrishnan (Director)
tect

We witnessed a new level of confidence and reliability right from the first call centre software demonstration we had from SAN (nearly two years ago) and continuing throughout the solution's deployment. We are grateful for a supportive partner like you. The determination and dedication of Team members like Roushan have contributed significantly to the successful completion of numerous projects.

Samarth Jain (VP Technologies)
silarias

We planned to scale up our business processes as well as enhance our service delivery standards. However, the cost factor and the rigidity of the solution toward process changes did not favor us. We evaluated SAN on the same platform and found it a perfect fit for our critical processes. The solution was a quality technology product packaged at a reasonable cost.

Why Choose Us?

While offering Call Center Software we intensely care about the people we work with and the products we create.

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Why Choose Us?

We intensely care about the people we work with and the products we create.

Great Place to Work & ISO Certified Company

Frequently Asked Questions

FAQ Icon

SanCCS automates the reservation process, allowing for easy and efficient bookings, reducing wait times, and improving customer satisfaction.

Yes, SanCCS offers real-time order tracking to minimize errors and ensure accurate service delivery.

SanCCS features advanced call handling, including efficient call routing, monitoring, and quick query resolution to improve customer service.

SanCCS’s IVR system guides callers through automated menus, allowing them to check options using keypad inputs or voice commands, aligning call management.

SanCCS integrates with tools like Salesforce, Microsoft Teams, and Zendesk, enabling seamless communication and data sharing between platforms.