logistics-call-center-software

Shipment tracking is now made easy with SanCCS Call Center Solutions for Logistics and Distribution Industry

SanCCS - Call Center Solutions for Logistics and Distribution Industry

Transform Your Logistics and Distribution Operations with Our Cutting-Edge Call Center Solutions

Advanced Call Center Solutions for Logistics and Distribution : SanCCS – All-In-One Solution

Transform Your Logistics and Distribution Operations with SanCCS – The Best Call Center Software Solution

Efficient Dispatch Coordination

Analyze and optimize your dispatch operations by bringing integrated scheduling tools and real-time coordination to your agents' fingertips. Empower your company to improve response times and on-time deliveries by properly managing logistics.

Efficient Dispatch Coordination

Analyze and optimize your dispatch operations by bringing integrated scheduling tools and real-time coordination to your agents' fingertips. Empower your company to improve response times and on-time deliveries by properly managing logistics.

Intelligent Inventory Management

Through automation, track and manage your inventory levels effectively with automatic alerts and updates. The accurate maintenance of stock levels minimizes the chance of stock outs or overstocking.

Proactive Customer Notifications

Automate notifications on order status, dispatch updates, and probable delays. This will keep the customers updated, hence reducing call volumes since most of the concerns are addressed even before customers need to contact.

Proactive Customer Notifications

Automate notifications on order status, dispatch updates, and probable delays. This will keep the customers updated, hence reducing call volumes since most of the concerns are addressed even before customers need to contact.

Integrated Returns Management

Integrate call center solutions for an improved returns process. Return and exchange management has to be handled with a lot of efficiency to provide a seamless experience to customers, hence reducing the operational overhead.

Trusted by More Than 1500+ Clients

Our Amazing Clients Are Saying

Gaurav Sood (DM-Information Technology)

Max Healthcare has seen substantial improvements thanks to SAN Softwares. Recently, we needed urgent modifications to our TTS process, movement of gateways, database indexing, and new extension mappings for VPN users. SAN Softwares provided exceptional support during this critical period, ensuring all our needs were met swiftly and efficiently.

Jasdeep (Vice President)

Thank you for your support in setting up work from home for us at Vouchagram in a fairly short period. Your readiness for support and problem-solving acumen are commendable and I look forward to it as we move along. Once again, many thanks for your support and availability.

Nitesh Verma (DY Manager-NOC)

I am grateful for the exceptional support provided by SAN Softwares. Your efficient customer service and meticulous attention to detail have been commendable in every project. Special thanks to Mr. Saurabh, Shashank, and Rashid for their invaluable assistance and dedication.

Harpreet Singh Malhotra (Sr. Vice President-Sales)

I would like to express my gratitude to the SAN Softwares team for their exceptional support during the challenging COVID-19 period. The SanCCS app revolutionized our sales process, enabling us to adapt to remote work and allowing our managers to efficiently drive and monitor business operations. Your dedication and innovation have made a significant impact on our success.

Sambit Panda (Deputy Manager)

Our HDigiCube Mobile App and CRM portal went live today, thanks to the excellent work of the SAN Softwares team. The final product exceeded our expectations and received high praise from our management. This successful collaboration on our first project with SAN Softwares has us excited for future projects together.

Sharad Kumar (Director)

I still remember When we approached you for VedaERP, and after testing it, we finally realised “ This is it”. It’s the best and only solution for any National/Regional Distributor: Veda ERP from SAN Softwares. My team is now much more efficient than before. Thanks to SAN Softwares Team.

Vivek Ramakrishnan (Director)

We witnessed a new level of confidence and reliability right from the first call centre software demonstration we had from SAN (nearly two years ago) and continuing throughout the solution's deployment. We are grateful for a supportive partner like you. The determination and dedication of Team members like Roushan have contributed significantly to the successful completion of numerous projects.

Samarth Jain (VP Technologies)

We planned to scale up our business processes as well as enhance our service delivery standards. However, the cost factor and the rigidity of the solution toward process changes did not favor us. We evaluated SAN on the same platform and found it a perfect fit for our critical processes. The solution was a quality technology product packaged at a reasonable cost.

Why Choose Us?

While offering Call Center Software we intensely care about the people we work with and the products we create.

Why Choose Us?

We intensely care about the people we work with and the products we create.

Frequently Asked Questions

What are some of the advantages of using SanCCS in logistics and distribution?

SanCCS provides a long list of advantages: orchestrated shipment tracking, auto-order processing, integrated customer support, and enhanced time-to-market. Companies can increase operational efficiency, improve customer satisfaction, and drive better logistics management by allowing for real-time performance analytics and multi-channel communication.

How does SanCCS improve coordination of dispatches?

SanCCS optimizes dispatch coordination with integrated scheduling tools, allowing for real-time management features, which enable on-time deliveries with efficiency and reduce response times to enhance the overall logistics operation.

Does SanCCS manage inventory inquiry?

Yes, SanCCS offers advanced inventory management enquiries through automated alert and update tools in inventory levels to sustain accuracy, mitigate the risk of shortage or overstocking, and optimize inventory control enquiries.

How does SanCCS handle customer notification management?

SanCCS automates customer notifications for order status and delivery updates. It keeps customers updated about the product delivery status and reduces order enquiry calls. Besides, it simplifies the returns process for effective returns and exchange management.

SanCCS(Call Center Solution)

SanCCS(Hosted Call Center Solution)

EasyGoIVR(Hosted IVR)

SanE-Visa(Immigration CRM)

VedaERP(LMS and ERP Software)

SanTMS(Ticket Management)

SanTrans(Transport Management)

SanORDO(Order Management)

SanIPPBX

TeamInspector

SanOBD(IVR Blasting)

SanIVR Bot

SanCCS(Call Center Solution)

SanCCS(Hosted Call Center Solution)

EasyGoIVR(Hosted IVR)

SanE-Visa(Immigration CRM)

VedaERP(LMS and ERP Software)

SanTMS(Ticket Management)

SanTrans(Transport Management)

SanORDO(Order Management)

SanIPPBX

SanCBS(Call Billing Software)

SanOBD(IVR Blasting)

SanIVR Bot

SanCCS(Call Center Solution)

SanCCS(Hosted Call Center Solution)

EasyGoIVR(Hosted IVR)

SanE-Visa(Immigration CRM)

VedaERP(LMS and ERP Software)

SanTMS(Ticket Management)

SanTrans(Transport Management)

SanORDO(Order Management)

SanIPPBX

TeamInspector

SanOBD(IVR Blasting)

SanIVR Bot

SanCCS(Call Center Solution)

SanCCS(Hosted Call Center Solution)

EasyGoIVR(Hosted IVR)

SanE-Visa(Immigration CRM)

VedaERP(LMS and ERP Software)

SanTMS(Ticket Management)

SanTrans(Transport Management)

SanORDO(Order Management)

SanIPPBX

SanCBS(Call Billing Software)

SanOBD(IVR Blasting)

SanIVR Bot

SanCCS

Call Center Solutions for Logistics and Distribution Industry

SanCCS - Call Center Solutions for Logistics and Distribution Industry

Transform Your Logistics and Distribution Operations with Our Cutting-Edge Call Center Solutions

Organized Order Tracking

Automated Order Processing

Integrated Customer Support

Real-Time Performance Analytics

Multi-Channel Communication

Scalable Solutions

Advanced Call Center Solutions for Logistics and Distribution : SanCCS – All-In-One Solution

Transform Your Logistics and Distribution Operations with SanCCS – The Best Call Center Software Solution

Efficient Dispatch Coordination

Analyze and optimize your dispatch operations by bringing integrated scheduling tools and real-time coordination to your agents' fingertips. Empower your company to improve response times and on-time deliveries by properly managing logistics.

Efficient Dispatch Coordination

Analyze and optimize your dispatch operations by bringing integrated scheduling tools and real-time coordination to your agents' fingertips. Empower your company to improve response times and on-time deliveries by properly managing logistics.

Intelligent Inventory Management

Through automation, track and manage your inventory levels effectively with automatic alerts and updates. The accurate maintenance of stock levels minimizes the chance of stock outs or overstocking.

Proactive Customer Notifications

Automate notifications on order status, dispatch updates, and probable delays. This will keep the customers updated, hence reducing call volumes since most of the concerns are addressed even before customers need to contact.

Proactive Customer Notifications

Automate notifications on order status, dispatch updates, and probable delays. This will keep the customers updated, hence reducing call volumes since most of the concerns are addressed even before customers need to contact.

Integrated Returns Management

Integrate call center solutions for an improved returns process. Return and exchange management has to be handled with a lot of efficiency to provide a seamless experience to customers, hence reducing the operational overhead.

Trusted by More Than 1500+ Clients

Our Amazing Clients Are Saying

Why Choose Us?

While offering Call Center Software we intensely care about the people we work with and the products we create.

Why Choose Us?

We intensely care about the people we work with and the products we create.

Frequently Asked Questions

Schedule Your Demo Now