AI Solutions
AI Contact CenterAI-Enabled Contact Center Solution
AI Agent SolutionAutonomous agent for sales &
support
AI Voice AgentConversational Voice AI Agent for Sales &
Support
Ticket Management System (SanTMS)AI-enabled Helpdesk and ticket
management
solution
AI Noise Cancellation (SanClarit)Remove Background Noise in Real
Time
Calling Solutions
Call Center Solution (SanCCS)On-premises contact center
solution
Hosted Call Center Solution (SanCCS)Cloud-based contact center
solution
with Zero Hardware Requirement
Click To Call (Dialer For CRM)CTI Integration with your internal &
external
CRM
Office Telephony (SanIPPBX)Connect multiple-branch offices over the
internet for voice
calls
Hosted IVR (EasyGoIVR)Cloud-based IVR Service for real-time call
routing &
reporting
Industry Specific
Lead Management Software (VedaERP)Billing, accounting & ERP
software
Immigration CRM (SanE-Visa)CRM to manage Leads, Status, College fee
Structures, and
Invoices
Transport Management (SanTrans)Transport Management System for
transportation
businesses
Real-Estate CRM (Mera Estate)Complete property management system for
brokers and real
estate agencies
Order Management (SanORDO)Automates and streamlines order processing
for D2C
businesses
Emergency Response Coordination Center (SanERCC)Coordinate emergency calls, alerts, and response teams from one platform.
WhatsApp Solution
TeamInspectorWhatsApp Chat Monitoring Tool for
Businesses
WhatsApp Business ToolWhatsApp Business Calling Solution with
Meta
WhatsApp Business CallingWhatsApp Chatbot Integration for
Industries
Prison calling systems have become a critical aspect of modern prison telecommunication. It enables inmates to sustain themselves with their families and legal representatives while maintaining strict security protocols. SanCCS’s Call Center Software is equipped with advanced technology, balancing facilitating communication and ensuring it with the Prison facilities.
The SanCCS’s prison calling system bridges the gaps between inmates and their families while keeping security, efficiency, and compliance in mind. By integrating modern technology like biometrics into automated monitoring, this system ensures regulated and meaningful communication in prison facilities.
The system integrates biometric authentication, call recording, and predefined contact numbers to ensure that only authorized inmates can make calls, preventing misuse and unauthorized communication.
Call durations are monitored and have predefined time limits. Automatic alerts notify inmates when the time limit is reached.
Yes, all inmate calls are recorded and stored securely in the prison database, including details like date, time, and inmate identity. These recordings are used for security and investigative purposes.
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