Call Center Software in Nepal

Advance Call Center Efficiency and Customer Satisfaction with the Best Call Center Software in Nepal

Advance Call Center Software in Nepal – SanCCS Main Features

Understand distinguishing characteristics with the highly developed call center software in Nepal. This Calling Software for Call Center in Nepal enhances the working of your business and makes it look sophisticated.

SanCCS -Top Call Center Solution in Nepal

Live Monitoring Contact Center Software

Also enhance the live agent status, as well as get more comprehensive data through the hosted contact center solutions with call monitor along with speech analytics. Enhance your business with our cloud call center services in Nepal.

Telecalling Software with Admin Tools

This telecalling software provides out call center analytics and key performance indicators that can be used to monitor and improve the performance. This cloud call center is a perfect solution for increasing customers’ satisfaction that every business should embrace.

Telecalling Software with Admin Tools

This telecalling software provides out call center analytics and key performance indicators that can be used to monitor and improve the performance. This cloud call center is a perfect solution for increasing customers’ satisfaction that every business should embrace.

Mobile Agent App

Instant telecommunication along with a mobile agent application which enables the agent to log in, set their availability and work in customer call while having complete call center facilities. The following is the best Call Center Software for the Nepalese business-oriented organizations.

Omnichannel Communication

SanCCS Cloud Call Center Solutions supports seamless interaction across various channels like Facebook, Viber, WhatsApp, and Twitter. Effortlessly manage chat, email, SMS, web phone, and video calls with this Calling Software for Call Centers in Nepal.

Omnichannel Communication

SanCCS Cloud Call Center Solutions supports seamless interaction across various channels like Facebook, Viber, WhatsApp, and Twitter. Effortlessly manage chat, email, SMS, web phone, and video calls with this Calling Software for Call Centers in Nepal.

Third-Party CRM Integration

Enhance productivity and insights by integrating SanCCS Contact Center Software in Nepal with CRMs like Zoho, Salesforce, No Paper Forms, Leadsquared, Pipedrive, Kapture, Zendesk, Freshdesk, Hubspot, Microsoft Dynamics 365, SugarCRM, Vtiger, and more.

Quality Module

Admins can monitor agent progress, design questionnaires, add evaluation parameters, conduct quality assessments with call recordings, create quality DQR reports, and set up dashboards. Agents can accept or decline feedback from quality assessments.

Quality Module

Admins can monitor agent progress, design questionnaires, add evaluation parameters, conduct quality assessments with call recordings, create quality DQR reports, and set up dashboards. Agents can accept or decline feedback from quality assessments.

Trusted by More Than 1500+ Clients

Our Amazing Clients Are Saying

Gaurav Sood (DM-Information Technology)

MAX users login thru VPN. In last 3-4 days we did the activities as per the client needs for TTS process, Movement of Gateways, Database indexing, New Extension mappings with user IDs for VPN users. Thank you for giving all required support during this emergency timings.

Jasdeep (Vice President)

Thank you for your support in setting up work from home for us at Vouchagram in a fairly short period. Your readiness for support and problem-solving acumen is commendable and I look forward to it as we move along. Once again, many thanks for your support and availability.

Nitesh Verma (DY Manager-NOC)

I am writing to appreciate and thank you for the quality of support you have provided to us. We sincerely appreciate your efficient customer service, and the level of detail and accountability you have demonstrated on each project. Would like to especially thanks to Mr Saurabh, Shashank and Rashid for their valuable support throughout.

Harpreet Singh Malhotra (Sr. Vice President-Sales)

I want to thank you in particular & the entire team at SAN Softwares, who came in handy in the tough times of COVID-19 to help us redefine our sales process via the SanCCS app. It helped us cope with the home culture & get our managers to drive & track the business proactively.

Sambit Panda (Deputy Manager)

We are pleased to inform you that today we went live with our HDigiCube Mobile App and CRM portal. The SAN team have done a good job which was reflected in the final product and was appreciated by our management as a 1st project with SAN Softwares. We are looking forward to more projects in association with SAN Softwares.

Sharad Kumar (Director)

I still remember When we approached you for VedaERP, and after testing it, we finally realised “ This is it”. It’s the best and only solution for any National/Regional Distributor: Veda ERP from SAN Softwares. My team is now much more efficient than before. Thanks to SAN Softwares Team.

Vivek Ramakrishnan (Director)

We witnessed a new level of confidence and reliability right from the first call centre software demonstration we had from SAN (nearly two years ago) and continuing throughout the solution's deployment. We are grateful for a supportive partner like you. The determination and dedication of Team members like Roushan have contributed significantly to the successful completion of numerous projects.

Samarth Jain (VP Technologies)

We planned to scale up our business processes as well as enhance our service delivery standards. But the cost factor and the rigidity of the solution towards process changes were not favoring us. We evaluated SAN on the same platform and found it a perfect fit for our critical processes. The solution was a quality technology product packaged at a reasonable cost.

Why Choose Us?

While offering Call Center Software we intensely care about the people we work with and the products we create.

Why Choose Us?

We intensely care about the people we work with and the products we create.

Frequently Asked Questions

What is the SanCCS Call Center Solution?

SanCCS is working with Call Center Solution Nepal, which is used to improve call center operations with advanced features and links.

Having established the needs for Contact Center Software in Nepal, the following are the benefits of using our Contact Center Software

The solutions include Contact Center Software in Nepal that is more efficient, analytical, channelized, and easily compatible with CRMs.

What was the description of call routing in SanCCS’s Call Center Software in Nepal?

In SanCCS’s Call Center Software in Nepal, the call routing of the Call center is distributed by agent availability, skills, other criteria necessary for an optimal distribution.

Should SanCCS’s Calling Software for Call Centers in Nepal be designed to work in conjunction with current/future CRM applications?

Yes, SanCCS’s Calling Software for Call Centers in Nepal works with more than 20 CRMs third parties increasing efficiency and data analysis.

What is IVR and how does it help the call center organization?

IVR (Interactive Voice Response) in our Dialer for Call Centers in Nepal helps to automate prejudices which reduce distributor interaction time and enhances its customers’ experience.

How can a Dialer for Call Centers improve the performance of agents in Nepal?

Our Dialer for Call Centers in Nepal comes with real time monitoring, performance dashboard, and quality management modules that help in identifying the weak performers in the agents.

Is it possible to get a test match for the call centre that may suit certain top business requirements?

Yes, our Call Center Solutions offered in Nepal are solutions that can be fashioned according to the specific needs of the different companies.

On multi-channel communication, how does Call Management Software work?

The features of our Call Management Software in Nepal include social media integration, emails, SMS and others whereby an organization can engage its audience in a multiparty manner.

How is customer information that is sensitive secured within a call center solution being put in place?

Thus, we ensure strict measures to protect sensitive customer information in our Call Center Software operating in Nepal.

How scalable is Call Management Software for growing businesses?

Our Call Management Software in Nepal is designed to be highly scalable, adapting to the growth and evolving needs of your business.

SanCCS(Call Center Solution)

SanCCS(Hosted Call Center Solution)

EasyGoIVR(Hosted IVR)

SanE-Visa(Immigration CRM)

VedaERP(LMS and ERP Software)

SanTMS(Ticket Management)

SanTrans(Transport Management)

SanORDO(Order Management)

SanIPPBX

SanCBS(Call Billing Software)

SanOBD(IVR Blasting)

SanIVR Bot

SanCCS(Call Center Solution)

SanCCS(Hosted Call Center Solution)

EasyGoIVR(Hosted IVR)

SanE-Visa(Immigration CRM)

VedaERP(LMS and ERP Software)

SanTMS(Ticket Management)

SanTrans(Transport Management)

SanORDO(Order Management)

SanIPPBX

SanCBS(Call Billing Software)

SanOBD(IVR Blasting)

SanIVR Bot

SanCCS(Call Center Solution)

SanCCS(Hosted Call Center Solution)

EasyGoIVR(Hosted IVR)

SanE-Visa(Immigration CRM)

VedaERP(LMS and ERP Software)

SanTMS(Ticket Management)

SanTrans(Transport Management)

SanORDO(Order Management)

SanIPPBX

SanCBS(Call Billing Software)

SanOBD(IVR Blasting)

SanIVR Bot

SanCCS(Call Center Solution)

SanCCS(Hosted Call Center Solution)

EasyGoIVR(Hosted IVR)

SanE-Visa(Immigration CRM)

VedaERP(LMS and ERP Software)

SanTMS(Ticket Management)

SanTrans(Transport Management)

SanORDO(Order Management)

SanIPPBX

SanCBS(Call Billing Software)

SanOBD(IVR Blasting)

SanIVR Bot

SanCCS

Top Call Center Software in Nepal

Advance Call Center Software in Nepal – SanCCS Main Features

Multiple Dialing Modes

Quality Module

Real- Time Analytics and Reporting

Automated Call Distribution

Click-to-Call Integration

Omni-Channel Support

Third-Party CRM Integration

Missed Call Auto Callback

SanCCS -Top Call Center Solution in Nepal

Live Monitoring Contact Center Software

Also enhance the live agent status, as well as get more comprehensive data through the hosted contact center solutions with call monitor along with speech analytics. Enhance your business with our cloud call center services in Nepal.

Telecalling Software with Admin Tools

This telecalling software provides out call center analytics and key performance indicators that can be used to monitor and improve the performance. This cloud call center is a perfect solution for increasing customers’ satisfaction that every business should embrace.

Telecalling Software with Admin Tools

This telecalling software provides out call center analytics and key performance indicators that can be used to monitor and improve the performance. This cloud call center is a perfect solution for increasing customers’ satisfaction that every business should embrace.

Mobile Agent App

Instant telecommunication along with a mobile agent application which enables the agent to log in, set their availability and work in customer call while having complete call center facilities. The following is the best Call Center Software for the Nepalese business-oriented organizations.

Omnichannel Communication

SanCCS Cloud Call Center Solutions supports seamless interaction across various channels like Facebook, Viber, WhatsApp, and Twitter. Effortlessly manage chat, email, SMS, web phone, and video calls with this Calling Software for Call Centers in Nepal.

Omnichannel Communication

SanCCS Cloud Call Center Solutions supports seamless interaction across various channels like Facebook, Viber, WhatsApp, and Twitter. Effortlessly manage chat, email, SMS, web phone, and video calls with this Calling Software for Call Centers in Nepal.

Third-Party CRM Integration

Enhance productivity and insights by integrating SanCCS Contact Center Software in Nepal with CRMs like Zoho, Salesforce, No Paper Forms, Leadsquared, Pipedrive, Kapture, Zendesk, Freshdesk, Hubspot, Microsoft Dynamics 365, SugarCRM, Vtiger, and more.

Quality Module

Admins can monitor agent progress, design questionnaires, add evaluation parameters, conduct quality assessments with call recordings, create quality DQR reports, and set up dashboards. Agents can accept or decline feedback from quality assessments.

Quality Module

Admins can monitor agent progress, design questionnaires, add evaluation parameters, conduct quality assessments with call recordings, create quality DQR reports, and set up dashboards. Agents can accept or decline feedback from quality assessments.

Trusted by More Than 1500+ Clients

Our Amazing Clients Are Saying

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