Now you can solve customer problems face-to-face, anywhere!
It doesn’t matter if you’re a small business or a large enterprise; we can scale to meet your needs.
We work with your existing system and workflows.
Your data is always protected! From OTP verification to restricted document sharing.
It is a simple, user-friendly interface with all the tools you need to connect instantly.
We have been building trust, and we feel that every in-person interaction should be more personal and human. A video contact center presents a novel methodology for customer support by integrating advanced techniques, including Secure High-quality Video Calling, Co-browsing, and Screen Sharing. This method merges the efficiency of traditional call centers with the benefits of video communication, enhancing problem resolution. We considered key reasons for implementing this:
Elevate your connection: Discover new possibilities with our dynamic Video Call Center Solution.
The document verification process is that simple! Our video-calling solution facilitates seamless identity verification, minimizing fraud and compliance risks. It also enables real-time document validation and customer authentication, eliminating the need for physical meetings. Our video virtual document verification solution can streamline your on-boarding process while ensuring regulatory compliance.
Now, you can easily assist your NRI clients from anywhere without the hassle of physically calling them for legal consultations, banking processes, document verification, etc. You can do this through real-time face-to-face video calling with our video calling solution.
Video Calling for customer support enhances real-time issue resolution through real-time interaction. Co-browsing allows agents to navigate particular web pages with customers. Screen sharing helps troubleshoot technical issues efficiently. Use Cases: IT support, banking, e-commerce, telemedicine, insurance claims, and remote onboarding.
Farmers don’t have to wait for help to come for farming needs! Now you can help them in no time. You can provide real-time expert advice face to face on health, pest control, soil testing, and weather updates. It also helps with equipment troubleshooting, government scheme guidance, market price insights, and remote training for better productivity.
Don’t need to download anything! You are just a click away from our Team.
While offering Call Center Software we intensely care about the people we work with and the products we create.
Our ISO certification ensures high-quality standards and security, offering reliable and consistent solutions you can depend on.
We are always available to assist you with quick and reliable support, ensuring seamless service around the clock.
We offer affordable, efficient solutions tailored to your needs, ensuring value without compromising on quality.
With 25 years of expertise, we provide reliable, innovative services backed by extensive industry knowledge.
Screen sharing involves sharing your entire live display with your client, or vice versa, allowing them to view everything on your screen. In contrast, co-browsing enables you to share only a specific screen or a particular section of a webpage, providing greater control over the content being shared.
SAN Softwares is a company dedicated to providing complete software solutions to Corporate and end-user customers.
SAN Softwares is a company dedicated to providing complete software solutions to Corporate and end-user customers.
