Doesn’t matter if you’re a small business or a large enterprise, we can scale to meet your needs.
We work with your existing system and workflows.
Your data is always protected! From OTP verification to restricted document sharing.
It is a simple, user-friendly interface with all the tools you need to connect instantly.
We have been building trust, and we feel that every in-person interaction should be more personal and humanly. A video contact center presents a novel methodology for customer support by integrating advanced techniques, including Secure High-quality Video Calling, Co-browsing, and Screen Sharing. This method merges the efficiency of traditional call centers with the benefits of video communication, enhancing problem resolution. We considered key reasons for implementing this:
The KYC verification process is that simple! Our video-calling solution facilitates seamless identity verification, minimizing fraud and compliance risks. It also enables real-time document validation and customer authentication, eliminating the need for physical meetings. Our video KYC solution can streamline your onboarding process while ensuring regulatory compliance.
Now, you can easily assist your NRI clients from anywhere without the hassle of physically calling them for legal consultations, banking processes, document verification, etc. You can do this through real-time face-to-face video calling with our video calling solution.
Video Calling for customer support enhances real-time issue resolution through real-time interaction. Co-browsing allows agents to navigate particular web pages with customers. Screen sharing helps troubleshoot technical issues efficiently. Use Cases: IT support, banking, e-commerce, telemedicine, insurance claims, and remote onboarding.
Farmers don’t have to wait for help to come for farming needs! Now you can help them in no time. You can provide real-time expert advice face to face on health, pest control, soil testing, and weather updates. It also helps with equipment troubleshooting, government scheme guidance, market price insights, and remote training for better productivity.
Don’t need to download anything! You are just a click away from our Team.
Don’t need to download anything! You are just a click away from our Team.
While offering Call Center Software we intensely care about the people we work with and the products we create.
We are always available to assist you with quick and reliable support, ensuring seamless service around the clock.
Our ISO certification ensures high-quality standards and security, offering reliable and consistent solutions you can depend on.
We offer affordable, efficient solutions tailored to your needs, ensuring value without compromising on quality.
With 25 years of expertise, we provide reliable, innovative services backed by extensive industry knowledge.
If you are trying to experience seamless connections then SanMeet is what you need. It is the ultimate video contact center solution that brings people together no matter the distance! Whether for work, family gatherings, or catching up with friends, SanMeet makes every call a delightful experience. Dive into crystal-clear conversations and enjoy features designed to enhance your virtual interactions!
Yes, our video calling platform is safe and secure, as we prioritize your privacy and confidentiality. To ensure that only you can join the call using the provided link, we have implemented One-Time Password (OTP) verification before starting any calls.
You and your customer can schedule a video call meeting based on available time slots.
Yes, you can recode the entire video call session for future reference. The recording will be immediately available to you and your customer.
Screen sharing involves sharing your entire live display with your client, or vice versa, allowing them to view everything on your screen. In contrast, co-browsing enables you to share only a specific screen or a particular section of a webpage, providing greater control over the content being shared.
You can share not just standard documents but also restricted ones, ensuring that only you and your client have access to view them. This adds an extra layer of control and confidentiality to your collaboration.
Easily schedule your meetings while staying organized and ensuring everything runs smoothly, without exceeding time limits. Keep your plans on track with ease!
You can keep the video recording as long as you want, our server is capable of sending you video to your database.
SAN Softwares is a company dedicated to providing complete software solutions to Corporate and end-user customers.
