Best Cloud Based Call Center Software in India
Top Features of a Cloud Call Center Solutions – Elevate Your Business with the Right Call Center Software
Our call center software offers different call center dialer systems like progressive, predictive, manual, and preview.
Our Call Center Management Solution works with over twenty other CRMs, including Zoho, Leadsquared, Sugar CRM, Zendesk, Freshdesk, Microsoft Dynamics 365, and others.
With our Call Management Software, you can monitor work in real-time, track each team member’s performance, color-code actions, assign tasks, evaluate staff, and select review cases.
With the help of Call Management Software Calls are allocated based on the agent's availability, skills, category, and other parameters.
Integration calling option with Click-to-Call on the website and internal Call Center CRM.
With our Call Center CRM solution, you can monitor online agents, get caller ID Popups, Dashboard Templates with user rights, and more.
The Dialer for call centers offers an exceptional feature of automated call back if any agent misses the call.
Our cloud call center solutions work with WhatsApp, Viber, social media, email, Facebook, SMS, and video chats.
See how agents are doing right now with our cloud contact center solutions. They offer better views through live call checks and voice checks. Our cloud contact center solutions in India boost how you help customers.
This Telecalling Software shows how well the call center is doing and helps bosses and teams watch and get better at their work. A cloud-based call center solutions tool like this aims to make customers happier.
This Telecalling Software shows how well the call center is doing and helps bosses and teams watch and get better at their work. A cloud-based call center solutions tool like this aims to make customers happier.
Our Call Center Solution offers a dedicated mobile application that operates seamlessly from any location. This mobile agent application enables agents to log in, set their availability, and receive customer calls, all while utilizing the full range of call center software features on their mobile devices. This application is regarded as the premier dialer for call centers in India.
SanCCS- Calling Software for Call Center seamlessly handles interactions with customers across multiple channels, such as Facebook, Viber, WhatsApp, and Twitter. It also handles chat, email, SMS, and web phone.
SanCCS- Calling Software for Call Center seamlessly handles interactions with customers across multiple channels, such as Facebook, Viber, WhatsApp, and Twitter. It also handles chat, email, SMS, and web phone.
Maximize insights and productivity. Integrate third-party CRMs with SanCCS Contact Center Software in India. Integrate with Zoho CRM Salesforce, No Paper Forms Leadsquared. Pipedrive Kapture Zendesk Freshdesk, Hubspot Microsoft Dynamics 365 SugarCRM Vtiger and more.
Our Call Center management solution offers to monitor agent progress, Design questionnaires, add parameters and conduct quality assessments with call recording. Create quality DQR reports and dashboards. Agents can accept or decline feedback from QA.
Video Contact Center Solution is an advanced call center solution that amplifies customer communication. It offers seamless integration of high-definition video interactive tools, and real-time audio, enabling users to connect efficiently.
Video Contact Center Solution is an advanced call center solution that amplifies customer communication. It offers seamless integration of high-definition video interactive tools, and real-time audio, enabling users to connect efficiently.
Max Healthcare has seen substantial improvements thanks to SAN Softwares. Recently, we needed urgent modifications to our TTS process, movement of gateways, database indexing, and new extension mappings for VPN users. SAN Softwares provided exceptional support during this critical period, ensuring all our needs were met swiftly and efficiently.
I would like to express my gratitude to the SAN Softwares team for their exceptional support during the challenging COVID-19 period. The SanCCS app revolutionized our sales process, enabling us to adapt to remote work and allowing our managers to efficiently drive and monitor business operations. Your dedication and innovation have made a significant impact on our success.
Our HDigiCube Mobile App and CRM portal went live today, thanks to the excellent work of the SAN Softwares team. The final product exceeded our expectations and received high praise from our management. This successful collaboration on our first project with SAN Softwares has us excited for future projects together.
We witnessed a new level of confidence and reliability right from the first call centre software demonstration we had from SAN (nearly two years ago) and continuing throughout the solution's deployment. We are grateful for a supportive partner like you. The determination and dedication of Team members like Roushan have contributed significantly to the successful completion of numerous projects.
We planned to scale up our business processes as well as enhance our service delivery standards. However, the cost factor and the rigidity of the solution toward process changes did not favor us. We evaluated SAN on the same platform and found it a perfect fit for our critical processes. The solution was a quality technology product packaged at a reasonable cost.
While offering Call Center Software we intensely care about the people we work with and the products we create.
Trusted by Global Brands
Flexibility & Control
Excellent Integration
Experience of 25 Years
Reliable & Secure
SAN offers a comprehensive Call Center Solution in India designed to enhance call center operations with advanced features and seamless integrations.
Benefits include improved efficiency. Real-time analytics. Omnichannel support and seamless CRM integrations.
Call routing in SAN's Call Center Software in India is based on agent availability. Skills and various other parameters for optimized distribution.
Yes, SAN's Calling Software integrates with over 20 third-party CRMs. Enhances productivity and insights.
IVR (Interactive Voice Response) in our Dialer Software for Call Centers in India allows automated interaction with callers. Improving efficiency and customer experience.
It offers live monitoring. Productivity dashboards and quality modules to track and improve agent performance.
Yes. Our Call Center Solutions in India can be tailored to meet the specific requirements of different businesses.
Our software supports omnichannel communication and allows seamless interaction across various platforms. These include social media email, SMS and more.
We implement stringent security protocols to ensure the protection of sensitive customer data. This is a key feature of our Call Center Software in India.
Our Call Management Software in India is highly scalable. It is capable of growing with your business needs.
SAN Softwares is a company dedicated to providing complete software solutions to Corporate and end-user customers.
