Take your customer service to the next level with our Call Center Software, designed for call centers of all sizes. It simplifies operations, improves agent efficiency, and ensures superior customer experiences. With powerful, flexible features, it's recognized as the Best Call Center Software for modern businesses.
On-premises solutions facilitate proper data security as data is hosted internally.
Faster response time with reliable in-house infrastructure.
Full system control, tailored to specific business needs.
Real-time data access for informed decision-making.
Upgrade on-premise systems effortlessly as your business expands
Unlock exceptional features with the best Call Center Software. A Calling Software for a Call Center can make your business efficient yet advanced.
Our call center software offers different call center dialer systems like progressive, predictive, manual, and preview.
Our Call Center Management Solution works with over twenty other CRMs, including Zoho, Leadsquared, Sugar CRM, Zendesk, Freshdesk, Microsoft Dynamics 365, and others.
With our Call Management Software, you can monitor work in real-time, track each team member’s performance, color-code actions, assign tasks, evaluate staff, and select review cases.
With the help of Call Management Software Calls are allocated based on the agent's availability, skills, category, and other parameters.
Integration calling option with Click-to-Call on the website and internal Call Center CRM.
With our Call Center CRM solution, you can monitor online agents, get caller ID Popups, Dashboard Templates with user rights, and more.
The Dialer for call centers offers an exceptional feature of automated call back if any agent misses the call.
Our cloud call center solutions work with WhatsApp, Viber, social media, email, Facebook, SMS, and video chats.
Install and set up servers at your business location with support from our technical team.
Connect all your preferred communication channels (Voice, SMS, WhatsApp, Etc.) for a unified experience.
Equip your staff with in-depth training provided by our expert SAN support team.
Launch your On-Premise call center setup and start managing customer interactions efficiently.
See how agents are doing right now with our cloud contact center solutions. They offer better views through live call checks and voice checks. Our cloud contact center solutions in India boost how you help customers.
This Telecalling Software shows how well the call center is doing and helps bosses and teams watch and get better at their work. A cloud-based call center solutions tool like this aims to make customers happier.
This Telecalling Software shows how well the call center is doing and helps bosses and teams watch and get better at their work. A cloud-based call center solutions tool like this aims to make customers happier.
Our Call Center management solution offers to monitor agent progress, Design questionnaires, add parameters and conduct quality assessments with call recording. Create quality DQR reports and dashboards. Agents can accept or decline feedback from QA.
SanCCS- Calling Software for Call Center seamlessly handles interactions with customers across multiple channels, such as Facebook, Viber, WhatsApp, and Twitter. It also handles chat, email, SMS, and web phone.
SanCCS- Calling Software for Call Center seamlessly handles interactions with customers across multiple channels, such as Facebook, Viber, WhatsApp, and Twitter. It also handles chat, email, SMS, and web phone.
Video Contact Center Solution is an advanced call center solution that amplifies customer communication. It offers seamless integration of high-definition video interactive tools, and real-time audio, enabling users to connect efficiently.
Our Call Center Solution offers a dedicated mobile application that operates seamlessly from any location. This mobile agent application enables agents to log in, set their availability, and receive customer calls, all while utilizing the full range of call center software features on their mobile devices. This application is regarded as the premier dialer for call centers in India.
Our Call Center Solution offers a dedicated mobile application that operates seamlessly from any location. This mobile agent application enables agents to log in, set their availability, and receive customer calls, all while utilizing the full range of call center software features on their mobile devices. This application is regarded as the premier dialer for call centers in India.
While offering Call Center Software we intensely care about the people we work with and the products we create.
Our ISO certification ensures high-quality standards and security, offering reliable and consistent solutions you can depend on.
We are always available to assist you with quick and reliable support, ensuring seamless service around the clock.
We offer affordable, efficient solutions tailored to your needs, ensuring value without compromising on quality.
With 25 years of expertise, we provide reliable, innovative services backed by extensive industry knowledge.
Thank you for your support in setting up work from home for us at Vouchagram in a fairly short period. Your readiness for support and problem-solving acumen are commendable and I look forward to it as we move along. Once again, many thanks for your support and availability.
Jasdeep
I am grateful for the exceptional support provided by SAN Softwares. Your efficient customer service and meticulous attention to detail have been commendable in every project. Special thanks to Mr. Saurabh, Shashank, and Rashid for their invaluable assistance and dedication.
Nitesh Verma
I would like to express my gratitude to the SAN Softwares team for their exceptional support during the challenging COVID-19 period. The SanCCS app revolutionized our sales process, enabling us to adapt to remote work and allowing our managers to efficiently drive and monitor business operations. Your dedication and innovation have made a significant impact on our success.
Harpreet Singh Malhotra
Our HDigiCube Mobile App and CRM portal went live today, thanks to the excellent work of the SAN Softwares team. The final product exceeded our expectations and received high praise from our management. This successful collaboration on our first project with SAN Softwares has us excited for future projects together.
Sambit Panda
I still remember When we approached you for VedaERP, and after testing it, we finally realised “ This is it”. It’s the best and only solution for any National/Regional Distributor: Veda ERP from SAN Softwares. My team is now much more efficient than before. Thanks to SAN Softwares Team.
Sharad Kumar
We witnessed a new level of confidence and reliability right from the first call centre software demonstration we had from SAN (nearly two years ago) and continuing throughout the solution's deployment. We are grateful for a supportive partner like you. The determination and dedication of Team members like Roushan have contributed significantly to the successful completion of numerous projects.
Vivek Ramakrishnan
We planned to scale up our business processes as well as enhance our service delivery standards. However, the cost factor and the rigidity of the solution toward process changes did not favor us. We evaluated SAN on the same platform and found it a perfect fit for our critical processes. The solution was a quality technology product packaged at a reasonable cost.
Samarth Jain
We sincerely appreciate your exceptional software and services for our call center. Your solution has greatly improved our efficiency, customer interactions, and workflow. The intuitive interface, robust features, and seamless integration have made a real difference. Your support team has been outstanding, ensuring a smooth transition and prompt assistance. Looking forward to our continued partnership!
Nitin JainSAN offers a comprehensive Call Center Solution in India designed to enhance call center operations with advanced features and seamless integrations.
Benefits include improved efficiency. Real-time analytics. Omnichannel support and seamless CRM integrations.
Call routing in SAN's Call Center Software in India is based on agent availability. Skills and various other parameters for optimized distribution.
Yes, SAN's Calling Software integrates with over 20 third-party CRMs. Enhances productivity and insights.
IVR (Interactive Voice Response) in our Dialer Software for Call Centers in India allows automated interaction with callers. Improving efficiency and customer experience.
It offers live monitoring. Productivity dashboards and quality modules to track and improve agent performance.
Yes. Our Call Center Solutions in India can be tailored to meet the specific requirements of different businesses.
Our software supports omnichannel communication and allows seamless interaction across various platforms. These include social media email, SMS and more.
We implement stringent security protocols to ensure the protection of sensitive customer data. This is a key feature of our Call Center Software in India.
Our Call Management Software in India is highly scalable. It is capable of growing with your business needs.
SAN Softwares is a company dedicated to providing complete software solutions to Corporate and end-user customers.
SAN Softwares is a company dedicated to providing complete software solutions to Corporate and end-user customers.
Max Healthcare has seen substantial improvements thanks to SAN Softwares. Recently, we needed urgent modifications to our TTS process, movement of gateways, database indexing, and new extension mappings for VPN users. SAN Softwares provided exceptional support during this critical period, ensuring all our needs were met swiftly and efficiently.
Gaurav Sood (DM-Information Technology)