Best Call Center Software in India
Get top features with the best Dialer Software for Call Center in India. This Call Center Software in India will help your company work better and be more modern.
Pick from advanced, guess ahead, by hand, and look first modes.
Watch work live, see how well each team member is doing, color-tag actions, hand out tasks, rate staff, and pick cases for review.
Lots of updates on how well things are going, who's in or out, call details, and more.
Sends calls to the right person based on who's free and their skills.
Add a button for easy phone calls on your website and CRM. Many Ways to Connect
Works with more than 20 other CRMs, like Zoho, Leadsquared, Sugar CRM, Zendesk, Freshdesk, Microsoft Dynamics 365, and more.
The call-making program for call centers in India brings back missed calls, making it easier to connect.
Works with WhatsApp, Viber, social media, email, Facebook, SMS, and video chats.
Watch Live in Contact Center Programs: See how agents are doing right now with our online contact center tools. They offer better views through live call checks and voice checks. Our web-based call center services in India boost how you help customers.
This telecalling program shows how well the call center is doing and helps bosses and teams watch and get better at their work. A cloud-based call center tool like this aims to make customers happier.
This telecalling program shows how well the call center is doing and helps bosses and teams watch and get better at their work. A cloud-based call center tool like this aims to make customers happier.
SanCCS Calling Software for Call Center in India allows handling interactions with customers across multiple channels. Like Facebook, Viber, WhatsApp and Twitter seamlessly. Handle chat—email SMS web phone. Video calling is easy with this calling software for call centers in India.
SanCCS Calling Software for Call Center in India allows handling interactions with customers across multiple channels. Like Facebook, Viber, WhatsApp and Twitter seamlessly. Handle chat—email SMS web phone. Video calling is easy with this calling software for call centers in India.
Maximize insights and productivity. Integrate third-party CRMs with SanCCS Contact Center Software in India. Integrate with Zoho CRM Salesforce, No Paper Forms Leadsquared. Pipedrive Kapture Zendesk Freshdesk, Hubspot Microsoft Dynamics 365 SugarCRM Vtiger and more.
Monitor agent progress. Design questionnaires, add parameters conduct quality assessments with call recording. Create quality DQR reports and dashboards. Agents can accept or decline feedback from QA.
Monitor agent progress. Design questionnaires, add parameters conduct quality assessments with call recording. Create quality DQR reports and dashboards. Agents can accept or decline feedback from QA.
Max Healthcare has seen substantial improvements thanks to SAN Softwares. Recently, we needed urgent modifications to our TTS process, movement of gateways, database indexing, and new extension mappings for VPN users. SAN Softwares provided exceptional support during this critical period, ensuring all our needs were met swiftly and efficiently.
I would like to express my gratitude to the SAN Softwares team for their exceptional support during the challenging COVID-19 period. The SanCCS app revolutionized our sales process, enabling us to adapt to remote work and allowing our managers to efficiently drive and monitor business operations. Your dedication and innovation have made a significant impact on our success.
Our HDigiCube Mobile App and CRM portal went live today, thanks to the excellent work of the SAN Softwares team. The final product exceeded our expectations and received high praise from our management. This successful collaboration on our first project with SAN Softwares has us excited for future projects together.
We witnessed a new level of confidence and reliability right from the first call centre software demonstration we had from SAN (nearly two years ago) and continuing throughout the solution's deployment. We are grateful for a supportive partner like you. The determination and dedication of Team members like Roushan have contributed significantly to the successful completion of numerous projects.
We planned to scale up our business processes as well as enhance our service delivery standards. However, the cost factor and the rigidity of the solution toward process changes did not favor us. We evaluated SAN on the same platform and found it a perfect fit for our critical processes. The solution was a quality technology product packaged at a reasonable cost.
While offering Call Center Software we intensely care about the people we work with and the products we create.
SAN offers a comprehensive Call Center Solution in India designed to enhance call center operations with advanced features and seamless integrations.
Benefits include improved efficiency. Real-time analytics. Omnichannel support and seamless CRM integrations.
Call routing in SAN's Call Center Software in India is based on agent availability. Skills and various other parameters for optimized distribution.
Yes, SAN's Calling Software integrates with over 20 third-party CRMs. Enhances productivity and insights.
IVR (Interactive Voice Response) in our Dialer Software for Call Centers in India allows automated interaction with callers. Improving efficiency and customer experience.
It offers live monitoring. Productivity dashboards and quality modules to track and improve agent performance.
Yes. Our Call Center Solutions in India can be tailored to meet the specific requirements of different businesses.
Our software supports omnichannel communication and allows seamless interaction across various platforms. These include social media email, SMS and more.
We implement stringent security protocols to ensure the protection of sensitive customer data. This is a key feature of our Call Center Software in India.
Our Call Management Software in India is highly scalable. It is capable of growing with your business needs.
SAN Softwares is a company dedicated to providing complete software solutions to Corporate and end-user customers.