Best Call Center Software in Canada

Choose Best Call Center Software in Canada For Satisfied Customers

SanCCS Call Centers in Canada – Key Points Features

Discover exceptional functionalities with the best Call Center Software in Canada. This advanced Calling Software for Call Centers in Canada can align your business operations.

SanCCS - All-In-One Call Center Solution

Live Monitoring Contact Center Software

Monitor live agent status and gain better insights through hosted contact center solutions, including call monitoring with speech analytics. Elevate your customer service with our cloud call center solutions in Canada.

Telecalling Software with Admin Tools

This telecalling software offers detailed call center metrics and KPIs, enabling managers and teams to track and enhance performance. Designed to boost customer satisfaction, this cloud call center solution is essential for modern businesses.

Telecalling Software with Admin Tools

Mobile Agent App

Work from anywhere with a mobile agent app, allowing agents to log in, set availability, and manage customer calls with full call center functionality. This is the Best Call Center Software for businesses in Canada.

Omnichannel Communication

SanCCS Cloud Call Center Solutions supports seamless interaction across various channels like Facebook, Viber, WhatsApp, and Twitter. Effortlessly manage chat, email, SMS, web phone, and video calls with this Calling Software for Call Centers in Canada.

Omnichannel Communication

Third-Party CRM Integration

Enhance productivity and insights by integrating SanCCS Contact Center Software in Canada with CRMs like Zoho, Salesforce, No Paper Forms, Leadsquared, Pipedrive, Kapture, Zendesk, Freshdesk, Hubspot, Microsoft Dynamics 365, SugarCRM, Vtiger, and more.

Quality Module

Admins can monitor agent progress, design questionnaires, add evaluation parameters, conduct quality assessments with call recordings, create quality DQR reports, and set up dashboards. Agents can accept or decline feedback from quality assessments.

Quality Module

Trusted by More Than 1500+ Clients

Our Amazing Clients Are Saying

Gaurav Sood (DM-Information Technology)

Max Healthcare has seen substantial improvements thanks to SAN Softwares. Recently, we needed urgent modifications to our TTS process, movement of gateways, database indexing, and new extension mappings for VPN users. SAN Softwares provided exceptional support during this critical period, ensuring all our needs were met swiftly and efficiently.

Jasdeep (Vice President)

Thank you for your support in setting up work from home for us at Vouchagram in a fairly short period. Your readiness for support and problem-solving acumen are commendable and I look forward to it as we move along. Once again, many thanks for your support and availability.

Nitesh Verma (DY Manager-NOC)

I am grateful for the exceptional support provided by SAN Softwares. Your efficient customer service and meticulous attention to detail have been commendable in every project. Special thanks to Mr. Saurabh, Shashank, and Rashid for their invaluable assistance and dedication.

Harpreet Singh Malhotra (Sr. Vice President-Sales)

I would like to express my gratitude to the SAN Softwares team for their exceptional support during the challenging COVID-19 period. The SanCCS app revolutionized our sales process, enabling us to adapt to remote work and allowing our managers to efficiently drive and monitor business operations. Your dedication and innovation have made a significant impact on our success.

Sambit Panda (Deputy Manager)

Our HDigiCube Mobile App and CRM portal went live today, thanks to the excellent work of the SAN Softwares team. The final product exceeded our expectations and received high praise from our management. This successful collaboration on our first project with SAN Softwares has us excited for future projects together.

Sharad Kumar (Director)

I still remember When we approached you for VedaERP, and after testing it, we finally realised “ This is it”. It’s the best and only solution for any National/Regional Distributor: Veda ERP from SAN Softwares. My team is now much more efficient than before. Thanks to SAN Softwares Team.

Vivek Ramakrishnan (Director)

We witnessed a new level of confidence and reliability right from the first call centre software demonstration we had from SAN (nearly two years ago) and continuing throughout the solution's deployment. We are grateful for a supportive partner like you. The determination and dedication of Team members like Roushan have contributed significantly to the successful completion of numerous projects.

Samarth Jain (VP Technologies)

We planned to scale up our business processes as well as enhance our service delivery standards. However, the cost factor and the rigidity of the solution toward process changes did not favor us. We evaluated SAN on the same platform and found it a perfect fit for our critical processes. The solution was a quality technology product packaged at a reasonable cost.

Why Choose Us?

While offering Call Center Software we intensely care about the people we work with and the products we create.

Why Choose Us?

We intensely care about the people we work with and the products we create.

Frequently Asked Questions

What is the SanCCS Call Center Solution in Canada?

SanCCS provides a comprehensive Call Center Solution in Canada, designed to enhance call center operations with state-of-the-art features and seamless integrations.

What are the benefits of using our Contact Center Software in Canada?

Our Contact Center Software in Canada offers improved efficiency, real-time analytics, omnichannel support, and seamless CRM integrations.

How does call routing work in SanCCS’s Call Center Software in Canada?

Call routing in SanCCS’s Call Center Software in Canada is optimized based on agent availability, skills, and other criteria for efficient distribution.

Can SanCCS’s Calling Software for Call Centers in Canada integrate with existing CRM systems?

Yes, SanCCS’s Calling Software for Call Centers in Canada integrates with over 20 third-party CRMs, enhancing productivity and insights.

What is IVR and how does it benefit call center operations?

IVR (Interactive Voice Response) in our Dialer for Call Centers in Canada facilitates automated caller interactions, improving efficiency and customer experience.

How does a Dialer for Call Centers in Canada help manage agent performance?

Our Dialer for Call Centers in Canada provides live monitoring, productivity dashboards, and quality modules to track and improve agent performance.

Is it possible to customize a call center solution to suit specific business needs?

Yes, our Call Center Solutions in Canada are customizable to meet the unique requirements of various businesses.

How does Call Management Software handle multi-channel communication?

Our Call Management Software in Canada supports omni-channel communication, enabling seamless interaction across platforms like social media, email, SMS, and more.

What security measures are in place to protect sensitive customer information within a call center solution?

We implement rigorous security protocols to safeguard sensitive customer data in our Call Center Software in Canada.

How scalable is Call Management Software for growing businesses?

Our Call Management Software in Canada is designed to be highly scalable, adapting to the growth and evolving needs of your business.

SanCCS(Call Center Solution)

SanCCS(Hosted Call Center Solution)

EasyGoIVR(Hosted IVR)

SanE-Visa(Immigration CRM)

VedaERP(LMS and ERP Software)

SanTMS(Ticket Management)

SanTrans(Transport Management)

SanORDO(Order Management)

SanIPPBX

TeamInspector

SanOBD(IVR Blasting)

SanIVR Bot

SanCCS(Call Center Solution)

SanCCS(Hosted Call Center Solution)

EasyGoIVR(Hosted IVR)

SanE-Visa(Immigration CRM)

VedaERP(LMS and ERP Software)

SanTMS(Ticket Management)

SanTrans(Transport Management)

SanORDO(Order Management)

SanIPPBX

SanCBS(Call Billing Software)

SanOBD(IVR Blasting)

SanIVR Bot

SanCCS(Call Center Solution)

SanCCS(Hosted Call Center Solution)

EasyGoIVR(Hosted IVR)

SanE-Visa(Immigration CRM)

VedaERP(LMS and ERP Software)

SanTMS(Ticket Management)

SanTrans(Transport Management)

SanORDO(Order Management)

SanIPPBX

TeamInspector

SanOBD(IVR Blasting)

SanIVR Bot

SanCCS(Call Center Solution)

SanCCS(Hosted Call Center Solution)

EasyGoIVR(Hosted IVR)

SanE-Visa(Immigration CRM)

VedaERP(LMS and ERP Software)

SanTMS(Ticket Management)

SanTrans(Transport Management)

SanORDO(Order Management)

SanIPPBX

SanCBS(Call Billing Software)

SanOBD(IVR Blasting)

SanIVR Bot

SanCCS

SanCCS Call Centers in Canada – Key Points Features

Varied Dialing Modes

Quality Management Module

Instant Analytics

Automated Call Allocation

Click-to-Call Integration

Omni-Channel Support

Third-Party CRM Integration

Missed Call Auto Callback

SanCCS - All-In-One Call Center Solution

Live Monitoring Contact Center Software

Telecalling Software with Admin Tools

Telecalling Software with Admin Tools

Mobile Agent App

Omnichannel Communication

Omnichannel Communication

Third-Party CRM Integration

Quality Module

Quality Module

Trusted by More Than 1500+ Clients

Our Amazing Clients Are Saying

Why Choose Us?

While offering Call Center Software we intensely care about the people we work with and the products we create.

Why Choose Us?

We intensely care about the people we work with and the products we create.

Frequently Asked Questions

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SAN Softwares is a company dedicated to providing complete software solutions to Corporate and end-user customers.

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