Top 10 Reasons to Move Your Phone System to the Cloud Travelers have more than 7,00,000 options worldwide when they are booking their hotel room. The main reason that change the travelers’ mind is the technology that helps the guest book their hotel rooms. Technology can improve the overall experience of a hotel/resort and attract…
What Is Cloud Telephony System & How It Works? Want to reduce the cost of your phone system while increasing its functionality? You’ve probably heard of Cloud Telephony or modern cloud phone systems and wish to discover if it may benefit your unique use case.’ If you’re considering switching from your current business phone service…
Top Call Center Strategies To Improve Call Center Performance Generally, customers don’t want to call the contact center because they fear calling them. The main reason behind this fear is the call centers themselves. Long waiting time, confusing call menu, repetitive things like an explanation to the caller, and in the end, unsatisfactory results. On…
Guide on What are Inbound & Outbound Call Center Software This is the era of chat and email, and as you may expect, today’s customers hardly make phone calls to businesses. It is not the case; according to our Report, the phone remains the most commonly used tool for customers to address issues with a…
Everything You Need to Know About a Call Center – SAN Softwares While the term “call center” is widely used, many people are unaware of what a call center is or what type of work is done there. Well, a call center is a department or an independent organization that answers phone calls, generally about…
How To Manage Your Call Center Employees Effectively Managing a call center is not an easy task; it needs a good amount of experience and skills. There are numerous hurdles or problems that a call center team comes across, and without resolving them, it is nearly impossible to run a call center effectively. One of…
Importance of a Virtual Number for a Business in india A virtual number is crucial for a business to manage the customer who has reached the business with inquiries, concerns, subscriptions, etc. Virtual number is a way that companies use to communicate with their customers. This technology has empowered businesses to reach the areas where…
Benefits of Using Call Center Software for Businesses What Is Call Center Software and What Are the Benefits of Using it? It is quite hard to talk with customers using a mobile phone or telephone. Also, there are some other difficulties as there’s no time to pause and frame your answers just right unless you…
All You Need to Know About IP PBX System Software Whether you are considering adding a new business phone system or moving from the present Private Branch Exchange (PBX) to a cloud-based trunking provider for PSTN connectivity, you first need to understand how things are working. You might think that implementing IP PBX is an…
Top 5 Benefits of Automated Calling System for Your Business An automated calling system helps groups or organizations to place hundreds or even thousands of automated calls at once, and it is better known for time and cost-saving software. An automated calling software is nothing but just a telephone system that automatically interacts with callers…
Call Tracking Software for Lead Generation in India for Call Centers A call tracking software can help you track data from phone conversations with customers from incoming phone calls, including call sources and audio recordings. This advanced technology allows the pay per call, pay per minute, or pay per lead business models by allowing phone…
Best Call Recording Software for Businesses in India Call recording software saves telephone conversations over PSTN (Public Switched Telephone Network) or VoIP (Voice over Internet Protocol) in the form of digital audio files. Call recording differs from call logging and tracking in that they record call details but not the conversation; however, the application may…
SAN Softwares is a company dedicated to providing complete software solutions to Corporate and end-user customers.
SAN Softwares is a company dedicated to providing complete software solutions to Corporate and end-user customers.
