How To Manage International Remote Workforce Management Today

Tips to Manage International Remote Workforce Management Without a remote employee monitoring software, managing an international remote employees is not so easy. It is quite challenging and can a great learning experience for most of us.  Even the most experienced managers will learn something new while managing a remote workforce that spans nations and time zones. Remote…

Best Call Center Strategies To Improve Performance

Top Call Center Strategies To Improve Call Center Performance Generally, customers don’t want to call the contact center because they fear calling them. The main reason behind this fear is the call centers themselves. Long waiting time, confusing call menu, repetitive things like an explanation to the caller, and in the end, unsatisfactory results.  On…

Top Benefits of ERP Software on Accounting & Financial Management Software

Benefits of ERP Software on Accounting & Financial Management Accounting and financial management are crucial parts of any business, and handling these things is not an easy task for a human being. That’s why people use an ERP System to manage all their financials.    Complex financial data, such as budget forecasts and cash flow management,…

What are Inbound & Outbound Call Center Software System

Guide on What are Inbound & Outbound Call Center Software This is the era of chat and email, and as you may expect, today’s customers hardly make phone calls to businesses. It is not the case; according to our Report, the phone remains the most commonly used tool for customers to address issues with a…

What Is E-commerce and How Does the E-commerce Industry Work?

What Is E-commerce and How it Works? Every day, you come into contact with an eCommerce service. It’s widespread, and it’s becoming increasingly difficult to find someone who has never made an internet purchase. You’re correct if you’ve recognized eCommerce as a (virtual) country of limitless possibility. But how does eCommerce operate, and what things…

Everything You Need to Know About a Call Center

Everything You Need to Know About a Call Center – SAN Softwares While the term “call center” is widely used, many people are unaware of what a call center is or what type of work is done there.  Well, a call center is a department or an independent organization that answers phone calls, generally about…

How To Manage Your Call Center Employees Effectively in India

How To Manage Your Call Center Employees Effectively Managing a call center is not an easy task; it needs a good amount of experience and skills. There are numerous hurdles or problems that a call center team comes across, and without resolving them, it is nearly impossible to run a call center effectively.  One of…

How To Manage Your Business Accounts in India

How To Manage Your Business Accounts with Accounting Software Business ownership is a complete package to heart worming accomplishments packed with a never-ending to-do list. This checklist of how to manage your business accounts will help you to assure that you’ve covered all of your bases and are ready to move on to the next item on…

Importance of a Virtual Number for a Businesses

Importance of a Virtual Number for a Business in india A virtual number is crucial for a business to manage the customer who has reached the business with inquiries, concerns, subscriptions, etc. Virtual number is a way that companies use to communicate with their customers. This technology has empowered businesses to reach the areas where…

Comprehensive Guide on How Order Management Software Works

Comprehensive Guide on How Order Management Software Works Did you know 55% of retailers are still using pen and paper to manage their orders? This often leads to mismanagement, inaccuracies, and confusion. However, every business wants to grow, whether a small, mid, or giant company. It becomes tough to manage sales, especially if you are…

Top Reasons Why a Business Should Use IVR System

Reasons Why a Business Should Use IVR System – SAN Softwares You might have called the telecom service customer care number, and you would have heard. “Hi, Thanks for calling ABC telecom. If you have any concerns regarding your last recharge, dial 1; If you want to know about the best recharge offers, dial 2;…

Importance of E-Invoicing in ERP Software

Role of E-Invoicing in ERP Software The transportation of products from one place to another can be done by the filing of ‘e-Way Bills’ on the GST portal. Similarly, the GST council has decided to implement a system of e-Invoicing, which will apply to businesses that have a yearly turnover of more than 20 crores. …